EkkoSense
EkkoSense is a web-based data center operations platform that combines thermal, power, capacity, and space information in a shared operational view.
What EkkoSense is
EkkoSense is a web-based data center operations platform that combines thermal, power, capacity, and space information in a shared operational view. Its AI prioritizes actions, while users retain final approval and an audit trail for changes. EkkoSoft Critical provides real-time 3D digital twins, capacity planning, and power management. The Cooling Advisor evaluates room thermal optimization and can recommend changes such as adjusting cooling setpoints or fan speeds. The software can detect abnormal cooling performance and notify users before failure occurs. It connects to third-party devices through Modbus and SNMP and can also communicate via oBIX. EkkoSoft is hosted in the Amazon AWS cloud; EkkoSense does not offer an on-premises version. The company says data transfers are encrypted, wireless data uses 128-bit AES encryption, and it holds ISO 27001 and Cyber Essentials accreditations. SaaS licensing includes maintenance and updates, with at least one major and two minor releases each year. Pricing is on request and based on monitored elements; hardware requires an EkkoSoft license.
Good
- Real-time 3D digital twins are included
- Cooling Advisor recommends thermal adjustments
- Alerts can flag abnormal cooling performance
- Users retain final sign-off and auditability
- Updates and maintenance are included in SaaS licensing
Watch out
- No on-premises version is offered
- Pricing is available on request
- Hardware cannot be purchased without an EkkoSoft license
Who it suits
EkkoSense is aimed at data center operators in colocation, enterprise, telecom, and financial organizations. It suits teams that need shared visibility into cooling, power, capacity, and space.
Verdict
EkkoSense brings several data center operating concerns into one cloud-based view and leaves operational approval with users. Confirm that its cloud deployment and request-based pricing fit your requirements.
Plans and prices
From EkkoSense's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| EkkoSoft SaaS | Priced on request | Price based on monitored elements; per-element price decreases as quantity increases · Hardware requires an EkkoSoft license · Annual SaaS license; CAPEX or multi-year OPEX deals may also be available. |
The facts
Each one read from EkkoSense's own pages, with the date it was checked.
What it does
- Audience
- The platform is aimed at data center operators, including colocation, enterprise, telecom, and financial organizations.checked 7 Oct 2026
- Capacity and power
- EkkoSoft Critical includes capacity planning and power management for data center estates.checked 7 Oct 2026
- Cooling anomaly alerts
- The software can detect abnormal cooling performance and proactively notify users before failure occurs.checked 7 Oct 2026
- Cooling optimization
- Its AI-driven Cooling Advisor evaluates room thermal optimization and recommends actions such as adjusting cooling setpoints or fan speeds.checked 7 Oct 2026
- Digital twins
- EkkoSoft Critical provides real-time 3D digital twins for data center environments.checked 7 Oct 2026
- Hosting
- EkkoSoft is cloud based and hosted on Amazon AWS; the FAQ says no on-premises version is offered.checked 7 Oct 2026
- Integrations
- EkkoSense says it interfaces with third-party devices using Modbus and SNMP and can also communicate via oBIX.checked 7 Oct 2026
- Product limit
- EkkoSense says its hardware cannot be purchased without an EkkoSoft license.checked 7 Oct 2026
- Purpose
- EkkoSense’s Data Center Operations Intelligence platform combines thermal, power, capacity, and space data into a shared operational picture and uses AI to prioritize actions.checked 7 Oct 2026
- Security
- EkkoSense says data transfers are encrypted, wireless data uses 128-bit AES encryption, and the company holds ISO 27001 and Cyber Essentials accreditations.checked 7 Oct 2026
- Support
- Clients and partners can access an online portal with user guides, help videos, FAQs, and direct support access.checked 7 Oct 2026
- Updates
- The SaaS license includes software updates and maintenance, with at least one major and two minor updates each year.checked 7 Oct 2026
The company
- Company history
- EkkoSense was founded in 2013 by Dean Boyle and Stu Redshaw.checked 7 Oct 2026
Where it runs
- Human approval
- The software provides recommendations, while users retain final sign-off and auditability for changes.checked 7 Oct 2026
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