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Sunbird dcTrack

Sunbird dcTrack is data center infrastructure management software for tracking assets, capacity, and changes.

Place
#3 of 22
Score
6.9
Sunbird dcTrack's website

What Sunbird dcTrack is

Sunbird dcTrack is data center infrastructure management software for tracking assets, capacity, and changes. Its planning views cover available rack space, power, network ports, and capacity in equipment such as UPSs, CRACs, and circuit panels. Version 9.3.5 adds tracking and modeling for liquid-cooling infrastructure, including coolant distribution units and manifolds. The UniversalConnector G2 supports two-way integration with systems including ServiceNow, Cisco ACI, and Equinix SmartView. The enhanced ServiceNow connector in version 9.3.5 adds circular updates, filtering improvements, and inherited field mappings for child classes. Access features include granular role-based permissions, audit logs, multi-tenancy, SAML 2.0, LDAP, and Active Directory. Its mobile-friendly HTML5 interface runs in mobile browsers without a thick client. Deployment options include hosted SaaS and on-premises virtual servers, with VMware, Hyper-V, Linux KVM, and AWS listed. The listed Operations license is $19.50 per month, billed annually, with an annual upfront commitment and cabinet-based licensing. A free 30-day trial and online demo are available.

Good

  • Planning views cover rack space, power, and network ports.
  • Supports liquid-cooling tracking and modeling in version 9.3.5.
  • Offers hosted SaaS and on-premises deployment.
  • A free 30-day trial is available.

Watch out

  • Annual upfront commitment is required.
  • Operations licensing is based on cabinets.
  • No free plan is listed.

Who it suits

dcTrack suits data center teams that need to manage infrastructure assets, capacity, and changes. Its deployment options and integrations may suit organizations with existing data center systems.

Verdict

dcTrack combines capacity planning, change management, integrations, and data center access controls. Review the cabinet-based annual license and deployment options before deciding whether it fits your environment.

Plans and prices

From Sunbird dcTrack's own pricing page, checked 4 Oct 2001.

All about pricing
PlanPriceWhat it gives you
dcTrack DCIM Operations$19.50 a monthUnlimited users · Unlimited sites · Unlimited assets · 1 cabinet license and 2 monitoring node licenses included · Annual subscription; $234.00/cabinet/annually
dcTrack DCIM OperationsPriced on requestRack based · Unlimited users and sites · Perpetual license plus annual maintenance; quote required

The facts

Each one read from Sunbird dcTrack's own pages, with the date it was checked.

Money

Capacity planning
It provides views of available rack space, power, network ports, and capacity in infrastructure devices such as UPSs, CRACs, and circuit panels.checked 4 Oct 2001
Trial and demo
Sunbird advertises a free 30-day trial with your own data and a free online demo.checked 4 Oct 2001

What it does

Deployment
Sunbird states the software is available as a hosted SaaS offer and also describes an on-premises virtual server deployment.checked 4 Oct 2001
Identity access
The dcTrack datasheet describes support for multi-tenancy, granular permissions, SAML 2.0, LDAP, and Active Directory.checked 4 Oct 2001
Integrations
The UniversalConnector G2 supports bidirectional integration with systems including ServiceNow, Cisco ACI, and Equinix SmartView.checked 4 Oct 2001
Licensing limit
The subscription pricing page says an annual upfront commitment is required, and licenses are based on cabinets for dcTrack Operations.checked 4 Oct 2001
Liquid cooling
Version 9.3.5 adds tracking and modeling for liquid cooling infrastructure including coolant distribution units and manifolds.checked 4 Oct 2001
Purpose
dcTrack is DCIM Operations software for asset, capacity, and change management in data centers.checked 4 Oct 2001
Security
Sunbird lists role-based granular permissions and audit logs among dcTrack features.checked 4 Oct 2001
ServiceNow connector
Version 9.3.5 enhances the certified ServiceNow connector with bidirectional circular updates, filtering improvements, and inherited field mappings for child classes.checked 4 Oct 2001
Support
Maintenance customers receive support portal access for tickets, chat or phone support, releases, security updates, documentation, forums, and online training.checked 4 Oct 2001
Web and mobile access
The dcTrack datasheet describes a web-based HTML5 interface that is mobile friendly and works in browsers on mobile devices without a thick client.checked 4 Oct 2001

The company

Headquarters
Sunbird Software, Inc. lists its address as 30 Knightsbridge Road, Suite 620, Piscataway, New Jersey 08854.checked 4 Oct 2001

Where it runs

Supported virtual platforms
The dcTrack datasheet lists VMware, Microsoft Hyper-V, Linux KVM, and Amazon Web Services as platform options.checked 4 Oct 2001

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