Egencia
The facts below are what the maker publishes about Egencia, checked and dated. Our editors have not written about it yet.
Plans and prices
From Egencia's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Egencia | Priced on request | Customizable pricing · fees depend on booking choices |
| Egencia travel-management platform | Priced on request | Corporate travel booking · policy and approval controls · expense connectivity · Pricing available upon request |
The facts
Each one read from Egencia's own pages, with the date it was checked.
What it does
- Acquisition valuation
- Amex GBT investor materials valued the Egencia transaction at $750 million and said it closed in November 2021.checked 15 Oct 2026
- AI capabilities
- Egencia describes proactive AI, conversational booking and automated reconciliation with Concur Expense.checked 15 Oct 2026
- Air, hotel and rail inventory
- The platform offers nearly 500,000 hotels, more than 475 airlines, and rail options through its marketplace.checked 15 Oct 2026
- Analytics
- Analytics Studio provides dashboards and drill-down reporting for compliance, savings and travel-policy trends.checked 15 Oct 2026
- API documentation depth
- Egencia describes starter guides, technical documentation, sample code and one-to-one implementation support in its developer center.checked 15 Oct 2026
- APIs
- Egencia offers an open API platform for connecting third-party systems and automating travel processes.checked 7 Oct 2026
- API scope
- The published API collection uses OAuth 2.0 and includes token generation and booking-approval endpoints.checked 15 Oct 2026
- Duty of care
- Traveler Tracker locates travelers, while incident alerts and geographic risk indicators support disruption response.checked 15 Oct 2026
- Expense connection
- Booking data can flow automatically into expense systems, and Egencia Open Sync links personal cards to reimbursement reporting.checked 15 Oct 2026
- Expense integration
- Egencia integrates with expense platforms through real-time data feeds and supports connecting existing corporate cards for reconciliation.checked 7 Oct 2026
- Integrations
- Egencia advertises more than 50 partner integrations and synchronization with preferred expense providers.checked 15 Oct 2026
- Intended customers
- Egencia is for digitally forward companies ranging from startups and mid-sized businesses to global enterprises.checked 7 Oct 2026
- Licence
- The reviewed pages do not publish an open-source licence or self-hosting option; Egencia is presented as a hosted commercial service.checked 15 Oct 2026
- Limit: booking flexibility
- Gartner reviewers cite limited supplier choice, while TrustRadius includes complaints about inability to book some connecting flights.checked 15 Oct 2026
- Limit: customer service
- Capterra reviews report cumbersome or disengaged support during delays, cancellations and group-booking requests.checked 15 Oct 2026
- Limit: mobile and hotel coverage
- App reviewers report conflicting flight alerts and say some desirable hotels are missing or priced no better than direct booking.checked 15 Oct 2026
- Limit: reliability
- Reviewers report slow searches, crashes and booking errors, including cases where bookings were not visible after approval.checked 15 Oct 2026
- Mobile data security
- Google Play reports that the app encrypts data in transit and allows users to request deletion.checked 15 Oct 2026
- Mobile roles
- The mobile app supports traveler booking, arranger changes, two-tap approvals and traveler-manager tracking.checked 15 Oct 2026
- Policy controls
- Travel policies and approval workflows guide travelers toward compliant choices and can be changed centrally.checked 15 Oct 2026
The company
- Company headquarters and size
- LinkedIn lists Egencia by Amex GBT in New York, with 1,001–5,000 employees.checked 15 Oct 2026
- Company ownership
- American Express Global Business Travel completed its acquisition of Egencia from Expedia Group on November 2, 2021; Expedia became a GBT shareholder.checked 15 Oct 2026
- Founded
- Built In lists Egencia as founded in 2002 and headquartered in Bellevue, Washington.checked 15 Oct 2026
Where it runs
- Mobile app
- The Egencia app supports bookings, approvals, analytics, itinerary access, and trip changes.checked 7 Oct 2026
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