EAP Executive
EAP Executive is business management software for mental health organisations and counselling providers.
What EAP Executive is
EAP Executive is business management software for mental health organisations and counselling providers. It supports the workflow from an initial booking through invoicing, including case management, counsellor scheduling, contract management, analytics, and reporting. A Professional Portal and APIs support client self-service booking. Appointment bookings and calendars integrate with Microsoft 365 and Google calendars, while customer invoicing connects with a variety of financial systems. Power BI support and data sets are available for analytical and business intelligence reports. The cloud service uses Microsoft Azure and a Zero Trust framework, supports MFA and SSO, and is described by its maker as GDPR compliant. The service is multilingual, multicurrency, and multiregional, with servers in all continents. Features include automated client surveys, email and SMS alerts, and real-time counsellor announcements. Support is available 24x7x365, with responses aligned to each customer's Service Level Agreement. Implementation services cover data migration, configuration, project management, and onsite or online training. Executive Software was founded in November 2001; EAP Executive was originally developed for a New Zealand EAP provider in 2002. Pricing is subscription-based with no upfront fees and tailored to each client; no amount is listed.
Good
- Covers work from booking through invoicing.
- Supports client self-service booking through a portal and APIs.
- Integrates bookings and calendars with Microsoft 365 and Google.
- Supports MFA and SSO.
- Includes migration, implementation, and training services.
Watch out
- Pricing is tailored to each client.
- No specific subscription price is listed.
- Financial system integrations are not named.
Who it suits
EAP Executive is intended for mental health organisations and counselling providers managing bookings, counsellor schedules, cases, and invoicing. It may suit teams seeking client self-service booking, calendar integrations, and analytics support.
Verdict
EAP Executive brings scheduling, case management, contracts, reporting, and invoicing into a service for counselling providers. Pricing is tailored, and the product also lists implementation support and round-the-clock support aligned to each customer's agreement.
Plans and prices
From EAP Executive's own pricing page, checked 4 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| EAP Executive | Priced on request | Subscription based with no upfront fees; tailored to each client’s needs |
The facts
Each one read from EAP Executive's own pages, with the date it was checked.
What it does
- Calendar integrations
- Appointment bookings and calendars integrate with Microsoft 365 and Google calendars.checked 4 Oct 2001
- Financial integrations
- Customer invoicing integrates with a variety of financial systems; the page does not name them.checked 4 Oct 2001
- Implementation and training
- Services include data migration, configuration, implementation project management, and onsite or online training.checked 4 Oct 2001
- Internationalisation
- The maker describes the service as multilingual, multicurrency, and multiregional, with servers in all continents.checked 4 Oct 2001
- Notifications and surveys
- Features include automated client surveys and alerts by email and SMS, plus real-time counsellor announcements.checked 4 Oct 2001
- Portals and booking
- The product provides a Professional Portal and APIs for client self-service booking.checked 4 Oct 2001
- Privacy
- The maker describes the product as GDPR compliant and says it uses MFA and SSO.checked 4 Oct 2001
- Product
- EAP Executive is business management software for mental health organisations and counselling providers.checked 4 Oct 2001
- Reporting integration
- The product provides Power BI support and data sets for analytical and BI reports.checked 4 Oct 2001
- Security
- The technical page says the cloud service uses Microsoft Azure and a Zero Trust framework, supports MFA and SSO, and is regularly assessed with an Australian cloud security firm.checked 4 Oct 2001
- Support
- The maker says support is available 24x7x365, with responses aligned to each customer's Service Level Agreement.checked 4 Oct 2001
- Workflow
- It covers work from initial booking through invoicing, including case management, counsellor scheduling, contract management, analytics, and reporting.checked 4 Oct 2001
The company
- Company history
- Executive Software was founded in November 2001, and EAP Executive was originally developed for New Zealand's largest EAP provider in 2002.checked 4 Oct 2001
- Founded
- 2001checked 28 Sep 2001
- Headquarters
- Riverhead, New Zealandchecked 28 Sep 2001
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