EAP Executive
5.3#19 in employee assistance program softwareWebAPI
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| Fact | EAP Executive | Spectrum.Life EAP+ |
|---|---|---|
| Headquarters | Riverhead, New Zealand | Dublin, Ireland |
| Privacy | The maker describes the product as GDPR compliant and says it uses MFA and SSO. | The EAP page says interactions are anonymous to the employer and that utilisation and outcome data are reported in aggregate at workforce level. |
| Product | EAP Executive is business management software for mental health organisations and counselling providers. | Spectrum.Life EAP+ combines a 24/7 clinical helpline, short-term counselling, digital and practical support, and critical incident response. |
| Security | The technical page says the cloud service uses Microsoft Azure and a Zero Trust framework, supports MFA and SSO, and is regularly assessed with an Australian cloud security firm. | Spectrum.Life states that it holds ISO 27001 certification across the full organisation. |
| Support | The maker says support is available 24x7x365, with responses aligned to each customer's Service Level Agreement. | For issues using Spectrum.Life applications or websites, the FAQ directs users to [email protected]. |
EAP Executive is intended for mental health organisations and counselling providers managing bookings, counsellor schedules, cases, and invoicing. It may suit teams seeking client self-service booking, calendar integrations, and analytics support.
Spectrum.Life EAP+ suits employees whose companies have signed up and employers seeking counselling, practical support, and critical incident services. Its counselling options may suit people who need appointments across different languages or formats.