Drivin

Drivin is a cloud transportation-management system for road-delivery operations, combining dispatch, fleet coordination, driver work and customer communication. It suits logistics teams that need one operational view across many vehicles and carriers. The absence of user and vehicle caps is a meaningful advantage for growing fleets, while the sales-led pricing model requires a commercial review before purchase.

Overview

Drivin combines a web application with a mobile client in a modular TMS. Its control tower follows vehicles and order statuses in real time, and reporting includes live performance indicators, trip and cost settlements, dashboards and service surveys. The company says it serves more than 600 businesses worldwide and has joined Descartes Systems Group.

This breadth is useful when dispatch, driver execution, proof of delivery and customer updates currently sit in separate tools. A small operation wanting only basic route planning may find the broader platform and commercial process more than it needs.

Key features

Routing and operational planning

AI-powered route optimization considers traffic, delivery time windows and geocoding. That combination is more practical than distance-only sequencing for scheduled deliveries, although the value depends on the quality of address and operational data supplied. Fleet, driver and carrier management covers vehicle availability and load restrictions, allowing planners to account for capacity and equipment constraints. Drivin supports road freight.

Driver execution and evidence

The mobile driver app handles proof of delivery, cash collection and chat. Delivery evidence can include photos, video, digital signatures and downloadable PDF documents, giving operations and customers a usable record when a delivery is disputed. Real-time tracking of returnable assets adds visibility beyond the vehicle itself.

Fleet and customer visibility

Vehicles can be tracked through mobile-device GPS or an integrated GPS service. Customers can receive configurable progress notifications with ETA information, and a tracking widget can be placed on a business website. These tools reduce status requests, but they also make accurate location and order data important to the customer experience.

Integrations, API and security

Drivin connects with ERP, WMS, e-commerce and proprietary systems, with API and webhook connections for integration work. Its REST API supports creating, querying, modifying and deleting information. ISO 27001 and SOC 1 certifications are stated by the company, which is relevant to organizations with formal security and control requirements.

Support is provided through the in-app helpdesk or email, with service levels agreed for each client. That arrangement can accommodate different operational needs, but the actual support commitment belongs in the commercial agreement.

Pricing

The Drivin plan uses a monthly rental priced according to the number of vehicles, with no published amount; this is custom pricing. There is no user limit and no vehicle limit, so larger teams do not face a stated seat ceiling or optimization quota. Buyers should compare the proposed vehicle-based charge with expected fleet size and confirm renewal, support levels and any implementation terms in the commercial proposal.

The uncapped users make the plan suitable when dispatchers, drivers, managers and other stakeholders all need access. It offers less price certainty than a published subscription and is not a self-serve option for organizations that need to approve a fixed monthly amount quickly.

Platforms

Drivin is available on Android, iOS and the web, with API access for connected systems. The maker says the web application can be used worldwide. The mobile choices fit mixed driver-device estates, while the API supports organizations retaining ERP, WMS or e-commerce systems as their system of record.

Who it's for

Drivin targets logistics operations and names e-commerce, retail, pharmaceuticals, foodservice, industrial businesses and logistics operators. It is a strong candidate for companies coordinating multi-vehicle road delivery, carriers and customer-facing status updates, especially where delivery evidence and operational reporting must be connected. Its modular scope can also suit organizations expanding from dispatch into fleet, driver and customer workflows.

It is a weaker fit for a buyer who wants a narrowly focused driver app, a simple route planner or an immediately comparable public price.

Pros and cons

Pros

• No stated user or vehicle caps: access and route optimization can scale without a published seat or vehicle ceiling.
• Complete delivery record: photos, video, signatures and PDF proof support dispute handling and audit trails.
• Live operational and customer visibility: control-tower tracking, ETA notifications and a website widget connect internal status with customer communication.
• Integration depth: ERP, WMS, e-commerce, proprietary-system links, webhooks and a REST API support connected workflows.
• Formal security credentials: ISO 27001 and SOC 1 certifications address organizations with defined control requirements.

Cons

• Custom pricing: the monthly vehicle-based charge is not published, making budget comparison slower.
• Commercially defined support: service levels depend on the individual client agreement rather than one universal commitment.
• Potentially broad for simple needs: teams wanting only basic routing may not benefit from the wider TMS scope.

Alternatives

Convoy Platform is worth choosing when a freemium model and a free carrier app matter more than a full uncapped TMS subscription.

DriverNest suits operators seeking a free plan with unlimited vehicles and drivers and payment only when they earn.

Aptean Industrial Manufacturing ERP Traverse Edition is the alternative to consider when an ERP-oriented system with a free trial is preferred.

Bluerock TMS is another tailored, quote-based TMS option.

CargoWise is the alternative for organizations needing a broader logistics platform with self-hosted and Windows support and package-based value packs.

Shipwell TMS offers another customized-quote TMS approach.

AscendTMS is preferable when a published per-user price, free plan and free trial are priorities.

McLeod Software Transportation Management is an alternative suite built around LoadMaster, PowerBroker, LoadMaster LTL and DocumentPower.

Verdict

Choose Drivin if your logistics operation needs route optimization, fleet and carrier controls, driver proof of delivery, live tracking, customer ETA updates and integrations in one road-transport platform. Its uncapped users and vehicles are especially attractive for expanding fleets. Look elsewhere if transparent self-serve pricing or a narrowly focused tool is more important than a configurable, quote-based TMS.