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Disputifier

Disputifier is an automated chargeback solution for ecommerce merchants and ISOs.

Place
#5 of 27
Score
6.3
Disputifier's website

What Disputifier is

Disputifier is an automated chargeback solution for ecommerce merchants and ISOs. It gathers evidence, prepares chargeback responses, and submits them automatically, with its team reviewing each response before submission. It also offers fraud prevention and order-not-received prevention, plus support for alert programs such as RDR, Ethoca, and Order Insight. Alert availability depends on a customer’s bank or card, and some banks do not participate. The service says it integrates with dozens of processors, CRMs, and gateways, with custom setups available. Its listed per-order prices are $0.05 for Order Not Received Prevention and $0.05 for Fraud Prevention. Chargeback Recovery is billed at 20% of recovered revenue on won chargebacks, capped at $250 per win. Alert pricing is custom and volume-based. Disputifier lists web and API access, a free trial, and no free plan. Its security details include AWS, AES-256 encryption, and TLS.

Good

  • Team reviews each response before submission.
  • Supports RDR, Ethoca, and Order Insight alerts.
  • Integrates with processors, CRMs, and gateways.
  • Lists Visa, Mastercard, American Express, and Discover support.

Watch out

  • No free plan is available.
  • Alert coverage depends on the bank or card.
  • Alert pricing is custom and volume-based.

Who it suits

Disputifier suits ecommerce merchants and ISOs seeking automated chargeback responses, fraud checks, or order-delivery issue prevention. Its alert features may depend on whether a customer’s bank or card participates.

Verdict

Disputifier combines response automation with fraud and delivery-issue prevention, with per-order pricing for two prevention features. Check alert participation and the applicable chargeback fees for your needs.

Plans and prices

From Disputifier's own pricing page, checked 2 Oct 2001.

All about pricing
PlanPriceWhat it gives you
Order Not Received Prevention$0.05, paid oncePer order · $0.05 per order
Fraud Prevention$0.05, paid oncePer order · $0.05 per order
Chargeback Recovery$20, paid onceOnly charged for won chargebacks · fee capped at $250 per win · 20% of recovered revenue on won chargebacks
Chargeback AlertsPriced on requestAlert pricing available by quote · no charge for alerts with issues · free automated refunding · Custom volume-based pricing

The facts

Each one read from Disputifier's own pages, with the date it was checked.

What it does

Access controls
The security page says platform access is limited to essential information and integrations or staff accounts can be revoked by the customer.checked 2 Oct 2001
Admin security
The maker lists ongoing employee training and compliance checks, plus multi-factor authentication for admins.checked 2 Oct 2001
Alert coverage limit
Alert coverage depends on the customer's bank or card, and some banks do not participate in alert programs.checked 2 Oct 2001
Alert programs
The maker says it supports RDR, Ethoca, Order Insight, and other major alert programs.checked 2 Oct 2001
Chargeback responses
It sources evidence, creates a chargeback response, and submits it automatically.checked 2 Oct 2001
Compliance
Disputifier states that it is GDPR and CCPA compliant.checked 2 Oct 2001
Delivery issue prevention
Order Not Received Prevention can identify orders not shipped or delivered on time and tracking that has not updated.checked 2 Oct 2001
Fraud prevention
Fraud Prevention identifies potentially fraudulent orders and supports risk analysis, customer verification, and order cancellation.checked 2 Oct 2001
Human review
The response workflow page says its team reviews every response before submission.checked 2 Oct 2001
Integrations
The maker says it integrates with dozens of processors, CRMs, and gateways and can support custom CRM or gateway setups.checked 2 Oct 2001
Processor support
The homepage FAQ says Disputifier supports every payment processor and has no contracts or monthly minimums.checked 2 Oct 2001
Purpose
Disputifier describes itself as an end-to-end automated chargeback solution for ecommerce merchants and ISOs.checked 2 Oct 2001
Security
The security page says it uses AWS, AES-256 encryption, and TLS, and limits card number access to the first six and last four digits.checked 2 Oct 2001
Support
The homepage advertises an average support response time of 30 seconds and says support is available at any hour.checked 2 Oct 2001

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