Dispatch

Overview

Dispatch is a cloud webhook router for developers and teams that need to process incoming events and deliver them to several destinations. It combines verification, filtering, message formatting, and retry handling; its clearest trade-off is that the free tier is limited to public projects and drops events that exceed its cap.

Rather than treating each integration as a separate forwarding path, Dispatch lets teams shape an event and fan it out to linked services. Event inspection and replay add useful oversight, while the short free-plan history makes it a better fit for evaluation or modest workloads than for retaining a long operational record.

Key features

• Verified event pipeline: Provider-specific signatures are checked before events are stored, and failed requests are rejected. That is a sound first gate for teams handling inbound integrations, though it does not remove the need to secure the systems receiving deliveries.
• Filtering and transformation: Rules can use header or body fields, and JSONata expressions can reshape events before formatting. This is useful when a source payload needs adapting for different downstream services without building a separate route for every variation.
• Platform-aware templates: A single template can render Discord embeds, Slack Block Kit messages, and Telegram HTML with variants for each platform. That keeps multi-channel notifications manageable, but the documented destination set also includes Google Chat, Webex, and generic webhooks.
• Retries and recovery: Failed deliveries are retried with configurable exponential backoff, up to seven attempts by default. Inspection and replay provide a path to investigate and resend events; teams with stricter delivery requirements should still account for what happens after those attempts are exhausted.
• Integration and development tools: Documented sources include GitHub, GitLab, Jira, Linear, Stripe, Shopify, and many others. The CLI securely tunnels webhook events to a local development server, with precompiled binaries for Linux, macOS, and Windows; project-scoped API keys support programmatic access.
• Security controls: Destination URLs, bot tokens, and OAuth access tokens are encrypted at rest with AES-256-GCM, and traffic uses TLS 1.2 or higher. TOTP multi-factor authentication, organization roles, and row-level security provide additional access controls. Dispatch runs on SOC 2 compliant cloud infrastructure and aims to respond to vulnerability reports within 48 hours.

Pricing

The Free plan costs nothing and allows 10,000 events/mo, 3 days of history, and 2 members. It is limited to public projects, and over-limit events are dropped at ingress, so it is a poor fit for a production flow where exceeding quota must not silently lose events. Community support is included.

Team costs $39 a month, billed monthly. Its 50,000 events/mo, 7 days of history, 5 members, private projects, and priority support make it the practical starting point for small teams that need private routing. Overage is $0.03/1K, with an 80% alert; the allowance is higher, but teams should still plan around quota and overage costs.

Growth costs $399 a month, billed monthly, for 500,000 events/mo, 30 days of history, 25 members, private projects, and dedicated support. It suits larger teams that need substantially more volume and retention than Team provides, though its price is a significant step up. Overage is also $0.03/1K, with an 80% alert.

All three plans are monthly or free rather than annual commitments in the stated terms. The short retention on Free and Team matters for investigations that happen after the event, while Growth's 30-day window gives more room to review history.

Platforms

Dispatch is a cloud service with API access and support across web, Linux, macOS, and Windows. The local-development tunnel has precompiled Linux, macOS, and Windows binaries; the service itself is not described as self-hosted.

Who it's for

Dispatch is best suited to developers and teams centralizing webhook routing, inspecting payloads, and formatting one event for multiple destinations. It is particularly compelling when signature verification, configurable retries, and platform-specific notification templates belong in the same workflow. Teams needing private projects must choose a paid plan, and those that cannot tolerate dropped events should not rely on the Free cap.

Pros and cons

• Pro: Verification happens before storage, helping reject invalid provider-signed requests at the entrance to the pipeline.
• Pro: Filters, JSONata transforms, and platform variants support useful customization without reducing the product to basic forwarding.
• Pro: Retry controls, event inspection, and replay offer multiple ways to handle and investigate delivery failures.
• Con: Free projects are public, and events above the 10,000 events/mo cap are dropped at ingress, limiting the free tier for dependable production use.
• Con: Free history lasts only 3 days and Team history 7 days, which can constrain later investigation; the 30-day window requires the much pricier Growth plan.
• Con: Team and Growth charge overage at $0.03/1K, so growing traffic can raise the bill beyond the monthly plan price.

Alternatives

For a wider comparison, see Webhook Management Software.

• Hookdeck is worth comparing if its Developer plan's 10,000-event allowance and 3-day retention suit your needs; its free tier also includes 100,000 discarded requests and one user.
• Webhook Relay may suit a smaller, simpler setup: its Free Starter plan allows 150 webhooks/month, up to 2 destinations, and 1 input.
• Convoy is an option for teams seeking incoming and outgoing webhooks, automatic retries, and message broker support on a free Community plan.
• Hook0 may fit a tightly capped, single-developer setup: its free Developer plan allows 1 application, 10 event types, 10 subscriptions, and 100 events/day, with extra events blocked.
• Repost is worth considering if a 50K events/mo hard cap and 30-day history on a free plan matter more than Dispatch's free-tier member allowance.
• Svix offers a Basic plan at $20 a month with 30-day payload retention and 50k free messages/month, a different fit for teams prioritizing longer retention at a lower stated paid price.
• Webhook Management has a Starter plan with 10,000 API requests/month and 7-day log retention for teams comparing a request-based allowance.
• Webhook.site offers a paid Basic plan at $9 a month with one URL, unlimited requests, and 1,000-request history; consider it if that single-URL model fits better than Dispatch's routing workflow.

Verdict

Choose Dispatch if your team needs configurable webhook processing, multi-destination formatting, and retry handling in a cloud service, and the paid quotas match your traffic. The Free plan is useful for modest or public-project workflows, but its ingress drops and brief history are real operational limits; look elsewhere if private access, longer retention, or a different quota model is central to your choice.