Dine Replies
Dine Replies is a web service for restaurants that uses AI to respond to online reviews.
What Dine Replies is
Dine Replies is a web service for restaurants that uses AI to respond to online reviews. Its assistant, Isabella, writes replies in a restaurant’s voice and can publish Google review responses automatically or prepare drafts for approval. It also evaluates sentiment, treats negative reviews with extra care, and emails an alert when a bad review comes in. Restaurants can manage Google Business Profiles from one dashboard, setting a voice and rules for each location. The service lists Google Business Profile, OpenTable, Yelp, DoorDash, Uber Eats, Trustpilot, and TripAdvisor integrations; for platforms beyond Google, it collects reviews and drafts replies but does not offer automatic posting. Starter costs $10 a month per location, with up to 10 responses and $2 per additional response. Growth costs $50 a month per location and includes unlimited responses. A 14-day trial does not require a credit card, and subscriptions can be cancelled anytime.
Good
- Google replies can be auto-posted or drafted.
- Negative reviews trigger an email alert.
- Manage Google profiles across locations.
- 14-day trial requires no credit card.
Watch out
- No free plan is listed.
- Automatic posting is limited to Google.
- Starter includes 10 responses per month per location.
Who it suits
Dine Replies suits restaurants that want help responding to online reviews, including operators managing multiple locations. It may fit teams seeking automated Google replies or drafts for other listed platforms.
Verdict
Dine Replies combines review responses, sentiment alerts, and multi-location Google profile management. Check the per-location pricing and the limit on automatic posting beyond Google before choosing a plan.
Plans and prices
From Dine Replies's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $10 a month | 1 to 2 locations · Up to 10 AI review responses per month · $2 per response after 10 included · Professional AI responses · Google Business Profile integration · Email support · Per location |
| Growth | $50 a month | 3 to 10 locations · Unlimited AI review responses per month · Social review reposting · Google review website widget · Brand voice training · Advanced analytics · Priority support · Per location |
| Enterprise | Priced on request | 10 plus locations · Everything in Growth · Dedicated account manager · Custom AI training · White-glove onboarding · Google review QR code cards · SLA and uptime guarantees · Custom plan |
The facts
Each one read from Dine Replies's own pages, with the date it was checked.
What it does
- AI responder
- Its AI assistant, Isabella, generates personalized review responses in the restaurant’s voice and can auto-post or draft replies for review before publication.checked 3 Oct 2026
- Data processing
- The privacy policy states that GoHighLevel stores and processes account information, billing data, and certain usage data for Dine Replies.checked 3 Oct 2026
- Integrations
- The maker lists Google Business Profile, OpenTable, Yelp, DoorDash, Uber Eats, Trustpilot, and TripAdvisor among its review platform integrations.checked 3 Oct 2026
- Intended users
- The service is presented for restaurants, with plans sized for 1 to 2, 3 to 10, and 10 plus locations.checked 3 Oct 2026
- Multi-location
- The service manages Google profiles from one dashboard with per-location voice and rules.checked 3 Oct 2026
- Non-Google limit
- For platforms beyond Google, reviews appear in a central dashboard and Isabella drafts responses, but full autopilot responses are not yet available because of platform restrictions.checked 3 Oct 2026
- Product
- Dine Replies is an AI-powered service for restaurants that responds to online reviews, with automated posting described for Google reviews.checked 3 Oct 2026
- Security
- The privacy policy says the service uses technical and organizational security measures, but does not guarantee absolute security.checked 3 Oct 2026
- Sentiment handling
- Isabella analyzes review sentiment, handles negative reviews with extra care, and sends an email alert when a bad review arrives.checked 3 Oct 2026
- Setup
- The maker says setup takes about 10 minutes and uses Google OAuth to connect Google Business Profiles.checked 3 Oct 2026
- Support
- Starter includes email support, while Growth includes priority support; Enterprise includes a dedicated account manager.checked 3 Oct 2026
Where it runs
- POS compatibility
- Dine Replies connects to Google Business Profile rather than POS systems, and the maker says no POS integration is needed.checked 3 Oct 2026
Money
- Trial and cancellation
- The maker offers a 14-day trial with no credit card required and says subscriptions can be cancelled anytime.checked 3 Oct 2026
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