DialB

What DialB is

DialB is a cloud platform for outbound and blended calling operations, accessed through the web. It offers predictive, power, preview, and manual dialing, plus blended inbound calling. Its predictive engine adapts pacing to live answer rates, talk times, and agent availability while observing a configured abandonment target. Answering machine detection, included in every plan, filters voicemails before they reach agents. The platform scores caller IDs and monitors numbers for spam labeling. Other listed capabilities include AI voice agents, agent assistance, campaign management, and machine-learning analytics. Its compliance toolkit covers DNC scrubbing, quiet hours, consent tracking, frequency caps, and audit trails. DialB describes encryption, role-based access, audit logging, and retention controls as safeguards for HIPAA programs, while stating it is not HIPAA certified. Plans are quoted per seat plus telephony usage, with minutes and phone numbers billed at rates provided in the quote. The plans distinguish standard, priority, named-contact, and dedicated success support. DialB says most teams can begin dialing within days after signing, without hardware or on-premise installation.