Descartes Last Mile Solutions

What Descartes Last Mile Solutions is

Descartes Last Mile Solutions is a paid platform for planning and managing delivery routes, dispatch, execution, and customer communication. Route optimization builds routes around cost, efficiency, service, and operational constraints, with the stated aim of reducing delivery miles, time, and cost. Teams can use real-time dispatch and tracking to address route exceptions and order changes, with routing across multiple depots and branch-based or centralized operations. Driver mobile apps support electronic proof of delivery through signatures and image capture, barcode scanning, GPS-based tracking, and delivery status updates. Customer engagement tools include delivery notifications, real-time tracking, two-way communication, and feedback surveys. A browser-based portal lets customers track deliveries without downloading an app. Descartes says the software connects with order management, telematics, and ERP systems, and describes integrations with Geotab, Google Maps, Waze, and HERE. It is aimed at mid-market and enterprise fleets; route optimization is described as a fit for companies operating more than 20 vehicles, especially with multiple stops or delivery constraints. Pricing is available on request.