Critical Mention
Critical Mention is an earned media monitoring suite for tracking broadcast, online news, social media, and podcast coverage.
What Critical Mention is
Critical Mention is an earned media monitoring suite for tracking broadcast, online news, social media, and podcast coverage. It monitors more than 2,500 television and radio stations worldwide, with downloadable clips and unlimited cloud storage. Online news tracking spans millions of sources and more than 90 languages, with instant alerts and audience, publicity, and geographic metrics. Broadcast reports can use branded templates and include share of voice, sentiment, and publicity value. Social listening covers Facebook, YouTube, Instagram, and Twitter/X, while podcast monitoring adds real-time alerts, searchable transcripts, editable clips, and sentiment analysis. The platform also includes a media contact database with millions of records and an API for TV, radio, and podcast content. Search results remain available for up to 26 months. Critical Mention launched in 2002 and was acquired by Onclusive in 2022. Web and API access are listed; the paid service has pricing on request.
Good
- Monitors more than 2,500 TV and radio stations worldwide
- Tracks online news across millions of sources and 90+ languages
- Podcast monitoring includes searchable transcripts and editable clips
- Email and RSS alerts are available
- Technical and account support is available 24/7/365
Watch out
- Pricing is available on request, not listed publicly
- Search results remain available for up to 26 months
- Social coverage lists four networks; broader Onclusive Social coverage is separate
Who it suits
Critical Mention suits PR and communications teams, agencies, brands, nonprofits, and API partners that need to monitor earned media across broadcast, news, social, and podcasts. Its packages can be tailored to organization type and media needs.
Verdict
Critical Mention combines broadcast, online news, social, and podcast monitoring with reporting, alerts, and media contacts. Consider it if those coverage types match your communications needs and pricing on request works for your organization.
Plans and prices
From Critical Mention's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Custom package | Priced on request | Packages tailored to organization type and earned media needs · API access available for partners · Special nonprofit rates |
The facts
Each one read from Critical Mention's own pages, with the date it was checked.
What it does
- Alert channels
- email,RSSchecked 19 Sep 2026
- API
- API partners can access TV, radio, and podcast content, metadata, and historical archives, with JSON responses and an embeddable clip-editing tool.checked 11 Oct 2026
- Broadcast coverage
- The service monitors more than 2,500 television and radio stations worldwide, with downloadable clips and unlimited cloud storage.checked 11 Oct 2026
- Broadcast reports
- Broadcast reports can use custom templates and branding and include share of voice, sentiment, and publicity value metrics.checked 11 Oct 2026
- Content availability
- Search results remain available through the platform for up to 26 months after publication.checked 11 Oct 2026
- Integrations
- Online news reports can be automatically scheduled or delivered through an RSS feed to tools such as Slack.checked 11 Oct 2026
- Media contact database
- The media contact database provides millions of records and lets users filter, export, and request human-vetted contact updates that the company says are made within 24 hours.checked 11 Oct 2026
- News monitoring
- Yeschecked 19 Sep 2026
- Online news
- Online news tracking covers millions of sources and more than 90 languages, with instant alerts and metrics including audience values, publicity values, and geographic breakdowns.checked 11 Oct 2026
- Podcast monitoring
- Podcast monitoring offers real-time alerts, searchable speech-to-text transcripts, editable clips, and sentiment analysis.checked 11 Oct 2026
- Podcast request limit
- Users can request a specific podcast be added through the platform; the page does not state a limit on requests.checked 11 Oct 2026
- Product
- Critical Mention is an earned media monitoring suite for tracking broadcast, online news, social media, and podcast coverage.checked 11 Oct 2026
- Security and privacy
- The privacy policy lists secure servers, encryption, and access controls as measures used to protect personal information.checked 11 Oct 2026
- Sentiment analysis
- Yeschecked 19 Sep 2026
- Social listening
- Social monitoring tracks coverage on Facebook, YouTube, Instagram, and Twitter and can search keywords beyond handles and hashtags.checked 11 Oct 2026
- Social network coverage
- Facebook,YouTube,Instagram,Twitter/X; Onclusive Social also mentions TikTok,LinkedIn,and Threadschecked 19 Sep 2026
- Support
- Critical Mention says technical and account support is available 24/7/365.checked 11 Oct 2026
- Target users
- The company describes its history as serving PR and communications workflows and says its packages can be tailored for agencies, growing firms, individual brands, nonprofits, and API partners.checked 11 Oct 2026
- Web monitoring
- Yeschecked 19 Sep 2026
The company
- Company history
- Critical Mention launched in 2002 and was acquired by Onclusive in 2022.checked 11 Oct 2026
- Founded
- 2002checked 28 Sep 2026
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