Cision
6.6#2 in media monitoring softwareAndroidiOSWebAPI
VisitCision vs Critical Mention
Critical Mention
5.7#13 in media monitoring softwareWebAPI
VisitWhat both publish
| Fact | Cision | Critical Mention |
|---|---|---|
| Alert channels | mobile,email,Slack,Microsoft Teams | email,RSS |
| API | The CisionOne REST API provides mention lists, aggregated Mention Stream data, and account Mention Stream lists, with JSON and CSV output. | API partners can access TV, radio, and podcast content, metadata, and historical archives, with JSON responses and an embeddable clip-editing tool. |
| Company history | Cision says its origins date to 1876. | Critical Mention launched in 2002 and was acquired by Onclusive in 2022. |
| Founded | 1876 | 2002 |
| Integrations | CisionOne can send live mention notifications through Slack or Microsoft Teams and offers API and Google Analytics integrations. | Online news reports can be automatically scheduled or delivered through an RSS feed to tools such as Slack. |
| News monitoring | Yes | Yes |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,Instagram,X (Twitter),YouTube,Reddit,Bluesky | Facebook,YouTube,Instagram,Twitter/X; Onclusive Social also mentions TikTok,LinkedIn,and Threads |
| Support | CisionOne users can use in-product chat for guidance or specialist support, and Cision provides interactive webinars, group training, and downloadable guides. | Critical Mention says technical and account support is available 24/7/365. |
| Web monitoring | Yes | Yes |
Cision plans
- CisionOne SuitePriced on request
- Journalist OutreachPriced on request
- Media MonitoringPriced on request
- Media Monitoring + SocialPriced on request
Critical Mention plans
- Custom packagePriced on request
Pick Cision if…
You want what its maker publishes above — check its page for the details.
Pick Critical Mention if…
Critical Mention suits PR and communications teams, agencies, brands, nonprofits, and API partners that need to monitor earned media across broadcast, news, social, and podcasts. Its packages can be tailored to organization type and media needs.