Critical Mention
5.7#13 in media monitoring softwareWebAPI
VisitCritical Mention vs Isentia
What both publish
| Fact | Critical Mention | Isentia |
|---|---|---|
| Alert channels | email,RSS | push notifications |
| Founded | 2002 | 1982 |
| Integrations | Online news reports can be automatically scheduled or delivered through an RSS feed to tools such as Slack. | The Isentia app supports sharing media items using a phone’s native sharing functionality. |
| News monitoring | Yes | Yes |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,YouTube,Instagram,Twitter/X; Onclusive Social also mentions TikTok,LinkedIn,and Threads | Facebook,Twitter,YouTube,Instagram,Tumblr,Reddit |
| Support | Critical Mention says technical and account support is available 24/7/365. | Isentia says customers receive a local, dedicated account management team, and its support page lists [email protected] and a free online help site. |
| Web monitoring | Yes | Yes |
Critical Mention plans
- Custom packagePriced on request
Isentia plans
No prices published.
Pick Critical Mention if…
Critical Mention suits PR and communications teams, agencies, brands, nonprofits, and API partners that need to monitor earned media across broadcast, news, social, and podcasts. Its packages can be tailored to organization type and media needs.
Pick Isentia if…
Isentia may suit teams that need to monitor web, news, and the listed social networks, and review sentiment. It is available on web, iOS, and Android.