Cratejoy
Cratejoy is subscription box software with a marketplace and tools for running recurring physical-product businesses.
What Cratejoy is
Cratejoy is subscription box software with a marketplace and tools for running recurring physical-product businesses. Its dashboard brings subscription logistics, fulfillment, customer insights, payments, KPI tracking, CSV exports, and an API into one place. Merchants can create a native storefront from subscription commerce templates and adjust it with HTML and CSS controls. They can list that storefront on Cratejoy’s marketplace, which Cratejoy says may reach millions of customers monthly and may be included in its PR and marketing. Subscriber accounts support billing and shipping updates, skipped renewals, changed product options, and subscription pauses. Merchants can offer prepaid plans and custom billing intervals. Shipping integrations include ShipStation and Pirate Ship, with other listed apps such as Mailchimp and Commerce Sync. Stores use a Level-1 PCI compliant vault and SSL at checkout and login.
Good
- Native storefront with HTML and CSS controls
- Subscriber pauses, skips, and product changes
- Prepaid plans and custom billing intervals
- Dashboard includes KPIs, CSV exports, and API
- 14-day trial available
Watch out
- No free plan
- Paid transaction fees apply
- Focused on recurring subscription businesses
- Advanced plan is $159 a month
Who it suits
Cratejoy suits businesses selling recurring physical products through subscription boxes. It is intended for merchants needing storefront, subscriber-account, fulfillment, and subscription-management tools.
Verdict
Cratejoy combines subscription operations, storefront creation, marketplace listing, and subscriber self-service. Its paid plans and transaction fees should be weighed against the need for recurring physical-product commerce.
Plans and prices
From Cratejoy's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Cratejoy (pricing page) | $24.99 a month | Build a custom website · List on the Marketplace · Integrations · API · +1.25% + $.10 transaction fees; processor fees also apply |
| Essentials | $59 a month | Custom website · Marketplace listing · API · 1.25% + $0.10 transaction fees · Marketplace referral fees apply · paid yearly |
| Advanced | $159 a month | Essentials features · TaxJar integration · Advanced Dunning · Referral App · Priority Support · 1.25% + $0.10 transaction fees · Marketplace referral fees apply · paid yearly |
The facts
Each one read from Cratejoy's own pages, with the date it was checked.
What it does
- Analytics and API
- The dashboard tracks subscription KPIs and provides CSV exports and an API for sending Cratejoy data to other systems.checked 9 Oct 2026
- Dashboard
- The platform includes a dashboard for managing subscription logistics, fulfillment, customer insights, and payments.checked 9 Oct 2026
- Marketplace
- Cratejoy says its marketplace listing can reach millions of customers monthly and may be included in its PR and marketing.checked 9 Oct 2026
- Notable limits
- Cratejoy's about page describes the platform as built for subscription businesses and emphasizes recurring subscription models.checked 9 Oct 2026
- Other integrations
- The apps page lists SumoMe, CartStack, Commerce Sync, Picreel, Localizejs, Mailchimp, and ShipStation, among others.checked 9 Oct 2026
- Purpose
- Cratejoy provides subscription box software, a marketplace, and support for starting, growing, and scaling a subscription box business.checked 9 Oct 2026
- Security
- Cratejoy states that its stores use a Level-1 PCI compliant vault for credit card information and SSL at checkout and when users are logged in.checked 9 Oct 2026
- Shipping integrations
- Cratejoy names ShipStation and Pirate Ship as third-party fulfillment integrations.checked 9 Oct 2026
- Storefront
- Merchants can build and customize a storefront with subscription commerce templates and HTML and CSS controls.checked 9 Oct 2026
- Subscription tools
- Subscribers can manage subscriptions, update billing and shipping information, skip a renewal, and change product options from their account.checked 9 Oct 2026
- Support
- Cratejoy says its support team is available by live chat and email; the Advanced plan includes priority support.checked 9 Oct 2026
- Uptime
- Cratejoy states that the platform has 99.9% uptime and is monitored continuously by its infrastructure engineers.checked 9 Oct 2026
The company
- Headquarters
- Austin, Texas, United Stateschecked 28 Sep 2026
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