Corso

What it does

AI

Corso Intelligence includes AI for fraud detection, exchange recommendations, receipt based registration, and natural language questions about platform data.checked 7 Oct 2026

Concierge support

A dedicated human Concierge team handles claims, returns, and warranty requests on a merchant’s behalf seven days a week.checked 7 Oct 2026

Core features

The platform includes shipping protection, returns and exchanges, warranties and registration, order tracking, analytics, and workflow automation.checked 7 Oct 2026

Customer protection limit

The terms state that shipping protection is not insurance and that coverage is limited to whichever is lesser: full product replacement or up to $1,000 of the declared value of all shipped products.checked 7 Oct 2026

Customer tracking

Its branded Order Hub lets customers track shipments and start delivery issue reports, returns, exchanges, warranty claims, or order edits.checked 7 Oct 2026

Integrations

Named integrations include Shopify, Gorgias, Klaviyo, EasyPost, Rebuy, Recharge, ShipBob, Zendesk, and Sendlane.checked 7 Oct 2026

Pricing limits

The pricing page says claims are unlimited and have no caps or overages.checked 7 Oct 2026

Privacy

Corso publishes a privacy policy and a California privacy notice for CORSO Commerce, LLC.checked 7 Oct 2026

Product

Corso combines a post-purchase software platform with a dedicated team to handle delivery issues, returns, exchanges, and warranties for ecommerce brands.checked 7 Oct 2026

Public API

Corso links to a Public API in its site resources.checked 7 Oct 2026

Shopify compatibility

Corso says it integrates with every Shopify plan, from Basic to Plus.checked 7 Oct 2026

Support performance

Corso says its Concierge has a 97% CSAT score across tens of thousands of customer interactions.checked 7 Oct 2026

Target users

Corso describes its platform for Shopify brands seeking a unified system for post-purchase delivery, returns, warranty, tracking, and support workflows.checked 7 Oct 2026