Commbots
Commbots provides AI chatbots and customer messaging for WhatsApp, Instagram, web chat, Messenger, Telegram, and SMS.
What Commbots is
Commbots provides AI chatbots and customer messaging for WhatsApp, Instagram, web chat, Messenger, Telegram, and SMS. Its Arabic- and English-capable chatbot can answer common questions, qualify leads, and hand conversations to agents with context. A shared inbox lets multiple agents assign chats, collaborate, and see conversation history. Teams can create no-code flows with conditional logic, scheduled follow-ups, and behavior-triggered workflows. Analytics include conversation metrics, customer satisfaction, bot performance, conversions, and custom reports. Managed integrations include Salesforce, HubSpot, Zoho CRM, Pipedrive, Odoo, ERPNext, Shopify, WooCommerce, Zendesk, and Freshdesk; custom APIs and webhooks can be requested. Integration availability depends on API access and permissions, and Commbots says its team configures managed integrations with customers. It supports WhatsApp marketing, utility, and authentication templates, but not spam or unofficial WhatsApp clients. The web service serves UAE and GCC business teams in sales, support, and marketing. Startup is free; Basic costs 250 AED a month, and the service also offers a 7-day trial.
Good
- Chatbot supports Arabic and English.
- Shared inbox supports chat assignment and collaboration.
- No-code flows include scheduled follow-ups and conditional logic.
- Analytics include satisfaction, bot performance, and conversions.
- Startup plan is free.
Watch out
- Basic costs 250 AED a month.
- Basic includes 1,000 conversations per month.
- Integrations depend on API availability and permissions.
Who it suits
Commbots suits UAE and GCC sales, support, and marketing teams handling customer conversations across messaging channels. Teams can choose a free Startup plan or paid plans with listed conversation limits and features.
Verdict
Commbots combines multilingual chatbot responses, a team inbox, workflow automation, and channel integrations. Check plan limits and integration requirements against the team's messaging needs.
Plans and prices
From Commbots's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Startup | Free | 1 chatbot · 2 accounts · all applications and messaging channels · standard templates · basic AI responses |
| Basic | 250 AED a month | 1 chatbot · 1,000 conversations/month · WhatsApp and Web Chat · basic AI responses · standard templates · email support |
| Professional | 800 AED a month | 3 chatbots · 5,000 conversations/month · all messaging channels · advanced AI with training · custom workflows · live chat handover · CRM integrations · analytics · priority support |
| Enterprise | Priced on request | Unlimited chatbots and conversations · custom integrations · dedicated account manager · SLA guarantee · API access · white-labeling |
The facts
Each one read from Commbots's own pages, with the date it was checked.
What it does
- AI chatbot
- Its chatbot supports Arabic and English, answers common questions, qualifies leads, and can hand conversations to agents with context.checked 11 Oct 2026
- Analytics
- Analytics include conversation metrics, customer satisfaction tracking, bot performance analysis, conversion tracking, and custom reports.checked 11 Oct 2026
- Automation
- The platform supports no-code conversation flows, conditional logic, scheduled follow-ups, and behavior-triggered workflows.checked 11 Oct 2026
- Conversation limits
- Basic includes 1,000 conversations per month and Professional includes 5,000; the pricing FAQ says excess conversations incur a per-conversation fee and customers are notified at 80% of their limit.checked 11 Oct 2026
- Integration limits
- Integrations are subject to API availability and permissions, and the maker says its team configures managed integrations with customers.checked 11 Oct 2026
- Integrations
- Listed managed integrations include Salesforce, HubSpot, Zoho CRM, Pipedrive, Odoo, ERPNext, Shopify, WooCommerce, Zendesk, and Freshdesk; custom APIs and webhooks are available on request.checked 11 Oct 2026
- Messaging compliance
- Commbots supports WhatsApp marketing, utility, and authentication templates and says it does not support spam or unofficial WhatsApp clients.checked 11 Oct 2026
- Privacy and security
- The privacy policy says Commbots uses technical and organisational measures to protect personal data, does not sell personal data, and does not store full card numbers when payments use a third-party processor.checked 11 Oct 2026
- Product
- Commbots provides AI chatbots and customer messaging across WhatsApp, Instagram, web chat, Messenger, Telegram, and SMS.checked 11 Oct 2026
- Support
- Pricing lists email support for Basic, priority support for Professional, and a dedicated account manager for Enterprise; its FAQ gives 24-hour and four-business-hour response times for the starter and Professional tiers, respectively.checked 11 Oct 2026
- Who it serves
- The maker describes Commbots as serving UAE and GCC businesses, including teams in sales, support, and marketing.checked 11 Oct 2026
The company
- Headquarters
- Dubai, United Arab Emirateschecked 28 Sep 2026
- Team inbox
- The shared inbox lets multiple agents assign chats, collaborate, and view a shared conversation history.checked 11 Oct 2026
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