Clover Online Ordering

Overview

Clover creates an ordering webpage that also appears in the Clover mobile app, and orders go directly to the kitchen team and Clover POS. That gives staff a central place to manage incoming orders rather than treating online ordering as a separate channel. Menu and operating-detail changes sync automatically after setup, reducing the burden of keeping the ordering page current.

Customers can order for takeout, curbside pickup, delivery, or dine-in. For dine-in, Scan to Order and Scan to Pay let guests order and pay on their phones. Scheduled pickup lets customers choose a later time within the advance-order window set by the merchant; curbside customers can provide vehicle information to help staff find them.

Key features

• POS and kitchen routing: Orders reach Clover POS and the kitchen team, a practical advantage for merchants who want online orders managed alongside their existing Clover workflow.
• Delivery integrations: Clover processes delivery orders in POS and dispatches them through DoorDash. Grubhub can also be integrated; orders are managed in Clover without a separate tablet, and its menu syncs with Clover's online-ordering menu.
• Customer engagement: The Clover mobile app combines ordering with rewards, promotions, and perks. Clover also supports loyalty programs, automated campaigns, audience segmentation, email and SMS campaigns, and review requests.
• Security and support: Clover says its hosted platform meets applicable PCI DSS requirements, validated by a Qualified Security Assessor, and advertises 24/7 phone, chat, and email support. Clover handles PCI compliance and script management for its hosted ordering; merchants using their own domain, API, or iframe integrations are responsible for their own PCI compliance.

Pricing

Clover Online Ordering: 0.00 USD per free. There are no setup or subscription fees for takeout, curbside pickup, or dine-in. Delivery fees may apply, so the free price does not mean every order type is cost-free. Ordering requires a Clover Station Solo, Station Duo, Mini, or Flex connected to a printer, and the plan is unavailable on Payments Plus and Register Lite software plans.

This is the clearest fit for an eligible Clover merchant adding non-delivery ordering without another setup or subscription charge. It is less compelling for a restaurant that lacks the required hardware or uses one of the excluded software plans, since the no-fee terms do not remove those prerequisites.

Platforms

Clover Online Ordering supports Android, iOS, and web. Customers can order through a website and app; the ordering page also appears in the Clover mobile app. Clover does not offer a branded mobile app for this service.

Who it's for

It is best suited to restaurants already running compatible Clover POS hardware that want digital ordering tied directly to kitchen operations, plus options for scheduled pickup, curbside handoff, and scan-based dine-in service. Multi-location support and customer engagement tools also make it relevant to operators coordinating more than one site or running loyalty and campaign programs.

Restaurants seeking a standalone ordering system without Clover hardware should look elsewhere. So should merchants on Payments Plus or Register Lite, or those that want their own branded ordering app.

Pros and cons

• Pro: Orders route to Clover POS and the kitchen team, keeping digital orders within the merchant's Clover workflow.
• Pro: Takeout, curbside, and dine-in have no setup or subscription fees, with automatic menu synchronization after setup.
• Pro: Grubhub orders and menus can be managed through Clover without a separate tablet.
• Con: A compatible Clover device connected to a printer is mandatory, and two software plans are excluded.
• Con: Delivery fees may apply, so the zero-fee terms do not extend unconditionally to delivery.
• Con: There is no branded mobile app, and custom domain, API, or iframe integrations shift PCI compliance responsibility to the merchant.

Alternatives

For a broader comparison of restaurant ordering options, see Restaurant Online Ordering Software. Restaurants prioritizing gift-card tools can compare Restaurant Gift Card Software, while operators focused on customer campaigns can browse Restaurant Marketing Software.

• Lunchbox has free plans for 1–2 locations, including an SMB option with zero sign-up and commission fees; consider it if those terms suit your scale and you want an alternative with Android, iOS, API, and web support.
• Lightspeed Restaurant is a paid option at 69.00 USD per month for its Starter plan, with customizable POS, menu management, floor plans, advanced insights, offline mode, and 24/7 support; choose it if those POS capabilities are the priority.
• Cadeau is a freemium gift-card option with a free Pay As You Go plan charging 3% per transaction; consider it when gift cards, rather than full restaurant ordering, are the need.
• GiftFly offers a free plan with no monthly charges or upfront costs, plus 5,000 promotional emails free per month; consider it for that gift-card and email-promotion combination.
• SavoryTab Gift Cards has a 29.00 USD per month Mobile POS Plan per device, including a PAX A920 terminal and receipt printer; consider it if a bundled mobile POS and gift-card suite fits better.
• Gift Up! charges 3.49% per gift card sold on its Pay-As-You-Go plan, with a $0.50 minimum fee per gift card; consider it for pay-per-sale gift-card use without a monthly fee.
• Voucher Connect offers a free plan and a web platform for gift cards, tickets, giveaways, and related features; consider it if those voucher functions are the goal.
• Wrapped starts at 49.00 USD per month for up to three sites and 50 new gift card activations per month; consider it if its multi-site gift-card allowance suits your operation.

Verdict

Clover Online Ordering is a sound choice for restaurants already equipped with an eligible Clover POS setup that want several ordering modes routed into one system without setup or subscription fees for takeout, curbside, and dine-in. Its decisive drawback is the hardware and software-plan gate, with possible delivery fees on top; restaurants outside that Clover setup should choose another route.