Cloud 9

What Cloud 9 is

Cloud 9 is cloud-based practice management software for orthodontic practices, groups, and OSOs. It brings scheduling, financial arrangements, insurance claims, and patient communication into one service. The schedule tracks new patients, automates tasks, and supports customizable reminders by call, letter, and email. Financial tools cover fee schedules, insurance benefits, down payments, autopay, and paperless contract signing. Staff can manage claims in a queue, check their status, and correct rejected claims for resubmission. Patient-facing features include digital forms, a portal, marketing campaigns, online appointment confirmations, online payments, and automated text and email reminders. Patients can book appointments themselves; practices can use provider calendars and support multiple locations. Planet DDS says the platform offers more than 25 integrations and an open API. Cloud 9 runs over an internet connection, is written in HTML5, and can be used on Mac, PC, or both without emulators. Pricing is on request, with the price determined after assessing the practice’s situation.