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Chatbyte

Chatbyte offers AI chatbots and voice agents for business customer service across chat and phone.

Place
#12 of 27
Score
6.3
Chatbyte's website

What Chatbyte is

Chatbyte offers AI chatbots and voice agents for business customer service across chat and phone. Chatbots can use uploaded PDFs, FAQs, or a website as a knowledge base, and the platform includes ticketing workflows, CSAT surveys, team collaboration, and internal notes. Chatbots can reply in over 50 languages, with language detection handled automatically. Complex requests can be transferred to a team with the conversation context. Listed integrations include HubSpot, Pipedrive, Twenty CRM, Zendesk, Intercom, Slack, Linear, Calendly, cal.com, and Google Calendar. Chatbyte also provides a read-only MCP server for approved AI clients to discover tools for conversations, calls, agents, and usage insights. The company says relevant product data stays in the EU and provides Data Processing Agreements for all plans. It describes its AI workflows as using transparency, human oversight, and escalation paths. Chatbot plans list monthly limits of 100, 500, or 2,500 conversations by tier. Chatbyte says it serves businesses and helps teams connect knowledge bases and systems during setup. It runs on the web and via API. Pricing varies by product: chatbot Essential is $45 per month, while voice Starter is €99 per month, excluding VAT.

Good

  • Chatbots use PDFs, FAQs, or websites as knowledge bases.
  • Replies in over 50 languages.
  • Complex requests can transfer with conversation context.
  • Includes ticketing workflows, surveys, and team collaboration.
  • Provides a read-only MCP server for approved AI clients.

Watch out

  • Chatbot plans limit monthly conversations by tier.
  • Essential costs $45 per month, excluding VAT.
  • Voice Starter costs €99 per month, excluding VAT.
  • Service is offered exclusively to businesses.

Who it suits

Chatbyte is for businesses seeking customer-service chatbots, voice agents, or both. It may suit teams that need knowledge-base answers, human handoff, or connections to listed business tools.

Verdict

Chatbyte combines chat and phone customer-service agents with team workflows and listed integrations. Businesses should consider the plan-specific usage limits and pricing, which varies between chatbot and voice offerings.

Plans and prices

From Chatbyte's own pricing page, checked 3 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Essential$45 a month1 AI chatbot · 100 conversations/month · 15 MB knowledge content · website widget and Pages · email inbox on a Chatbyte domain · $45/mo; $38/mo billed annually; excl. VAT
Starter€99 a month250 minutes included · 1 active Voice Agent · 1 phone number included, up to 3 · 2 concurrent inbound calls · inbound-only plan · view-only contact directory, call summaries, and transcripts · €99/mo; €84/mo billed annually; excl. VAT
Growth$196 a month1 AI chatbot · 500 conversations/month · 45 MB knowledge content · custom email domain · Telegram and Instagram channels · multi-agent workflows · $196/mo; $163/mo billed annually; excl. VAT
Pro€299 a month750 minutes included · up to 5 active Voice Agents · 3 phone numbers included, up to 10 · 5 concurrent calls, up to 2 outbound · live call transfer and advanced routing · workflow-triggered outbound · €299/mo; €254/mo billed annually; excl. VAT
Max€599 a month1,500 minutes included · up to 15 active Voice Agents · 5 phone numbers included, up to 30 · 10 concurrent calls, up to 5 outbound · up to 5 simultaneous outreach campaigns · SIP and bring-your-own telephony · €599/mo; €509/mo billed annually; excl. VAT
Professional$753 a month1 AI chatbot · 2,500 conversations/month · 45 MB knowledge content · WhatsApp Business and RCS channels · advanced analytics · custom dashboards · priority SLA · $753/mo; $628/mo billed annually; excl. VAT
EnterprisePriced on requestDedicated success manager · custom pricing and volume discounts · custom SLA and uptime guarantee · SSO and advanced security · tailored integrations and onboarding · Custom
EnterprisePriced on requestDedicated success manager · custom pricing and volume discounts · custom SLA and uptime guarantee · SSO and advanced security · tailored integrations and onboarding · Custom

The facts

Each one read from Chatbyte's own pages, with the date it was checked.

What it does

AI governance
Chatbyte says it designs AI workflows around transparency, human oversight, and clear escalation paths while tracking EU AI Act guidance.checked 3 Oct 2026
Human handoff
Complex chatbot requests can be transferred to a team with full conversation context.checked 3 Oct 2026
Integrations
Listed integrations include HubSpot, Pipedrive, Twenty CRM, Zendesk, Intercom, Slack, Linear, Calendly, cal.com, and Google Calendar.checked 3 Oct 2026
Knowledge base
Chatbots can use uploaded PDFs, FAQs, or a website as a central knowledge base.checked 3 Oct 2026
Languages
Chatbots can reply in over 50 languages, with language detected automatically.checked 3 Oct 2026
MCP
Chatbyte exposes a read-only MCP server for approved AI clients to discover tools for conversations, voice calls, agents, and usage insights.checked 3 Oct 2026
Product
Chatbyte offers AI chatbots and voice agents for customer service across chat and phone.checked 3 Oct 2026
Security
The company says relevant product data stays in the EU and that it provides Data Processing Agreements for all plans.checked 3 Oct 2026
Support
The company says most teams go live within a few days with help connecting their knowledge base and systems and fine-tuning the agent.checked 3 Oct 2026
Target customers
Chatbyte says its services are offered exclusively to businesses.checked 3 Oct 2026
Ticketing
The chatbot platform includes ticketing workflows, CSAT surveys, team collaboration, and internal notes.checked 3 Oct 2026
Usage limits
The Essential, Growth, and Professional chatbot plans list monthly limits of 100, 500, and 2,500 conversations respectively.checked 3 Oct 2026

The company

Company
Chatbyte describes itself as founder-led and based in Hamburg, Germany.checked 3 Oct 2026
Headquarters
Hamburg, Germanychecked 28 Sep 2026

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