
Chatbyte
Chatbyte offers AI chatbots and voice agents for business customer service across chat and phone.
What Chatbyte is
Chatbyte offers AI chatbots and voice agents for business customer service across chat and phone. Chatbots can use uploaded PDFs, FAQs, or a website as a knowledge base, and the platform includes ticketing workflows, CSAT surveys, team collaboration, and internal notes. Chatbots can reply in over 50 languages, with language detection handled automatically. Complex requests can be transferred to a team with the conversation context. Listed integrations include HubSpot, Pipedrive, Twenty CRM, Zendesk, Intercom, Slack, Linear, Calendly, cal.com, and Google Calendar. Chatbyte also provides a read-only MCP server for approved AI clients to discover tools for conversations, calls, agents, and usage insights. The company says relevant product data stays in the EU and provides Data Processing Agreements for all plans. It describes its AI workflows as using transparency, human oversight, and escalation paths. Chatbot plans list monthly limits of 100, 500, or 2,500 conversations by tier. Chatbyte says it serves businesses and helps teams connect knowledge bases and systems during setup. It runs on the web and via API. Pricing varies by product: chatbot Essential is $45 per month, while voice Starter is €99 per month, excluding VAT.
Good
- Chatbots use PDFs, FAQs, or websites as knowledge bases.
- Replies in over 50 languages.
- Complex requests can transfer with conversation context.
- Includes ticketing workflows, surveys, and team collaboration.
- Provides a read-only MCP server for approved AI clients.
Watch out
- Chatbot plans limit monthly conversations by tier.
- Essential costs $45 per month, excluding VAT.
- Voice Starter costs €99 per month, excluding VAT.
- Service is offered exclusively to businesses.
Who it suits
Chatbyte is for businesses seeking customer-service chatbots, voice agents, or both. It may suit teams that need knowledge-base answers, human handoff, or connections to listed business tools.
Verdict
Chatbyte combines chat and phone customer-service agents with team workflows and listed integrations. Businesses should consider the plan-specific usage limits and pricing, which varies between chatbot and voice offerings.
Plans and prices
From Chatbyte's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Essential | $45 a month | 1 AI chatbot · 100 conversations/month · 15 MB knowledge content · website widget and Pages · email inbox on a Chatbyte domain · $45/mo; $38/mo billed annually; excl. VAT |
| Starter | €99 a month | 250 minutes included · 1 active Voice Agent · 1 phone number included, up to 3 · 2 concurrent inbound calls · inbound-only plan · view-only contact directory, call summaries, and transcripts · €99/mo; €84/mo billed annually; excl. VAT |
| Growth | $196 a month | 1 AI chatbot · 500 conversations/month · 45 MB knowledge content · custom email domain · Telegram and Instagram channels · multi-agent workflows · $196/mo; $163/mo billed annually; excl. VAT |
| Pro | €299 a month | 750 minutes included · up to 5 active Voice Agents · 3 phone numbers included, up to 10 · 5 concurrent calls, up to 2 outbound · live call transfer and advanced routing · workflow-triggered outbound · €299/mo; €254/mo billed annually; excl. VAT |
| Max | €599 a month | 1,500 minutes included · up to 15 active Voice Agents · 5 phone numbers included, up to 30 · 10 concurrent calls, up to 5 outbound · up to 5 simultaneous outreach campaigns · SIP and bring-your-own telephony · €599/mo; €509/mo billed annually; excl. VAT |
| Professional | $753 a month | 1 AI chatbot · 2,500 conversations/month · 45 MB knowledge content · WhatsApp Business and RCS channels · advanced analytics · custom dashboards · priority SLA · $753/mo; $628/mo billed annually; excl. VAT |
| Enterprise | Priced on request | Dedicated success manager · custom pricing and volume discounts · custom SLA and uptime guarantee · SSO and advanced security · tailored integrations and onboarding · Custom |
| Enterprise | Priced on request | Dedicated success manager · custom pricing and volume discounts · custom SLA and uptime guarantee · SSO and advanced security · tailored integrations and onboarding · Custom |
The facts
Each one read from Chatbyte's own pages, with the date it was checked.
What it does
- AI governance
- Chatbyte says it designs AI workflows around transparency, human oversight, and clear escalation paths while tracking EU AI Act guidance.checked 3 Oct 2026
- Human handoff
- Complex chatbot requests can be transferred to a team with full conversation context.checked 3 Oct 2026
- Integrations
- Listed integrations include HubSpot, Pipedrive, Twenty CRM, Zendesk, Intercom, Slack, Linear, Calendly, cal.com, and Google Calendar.checked 3 Oct 2026
- Knowledge base
- Chatbots can use uploaded PDFs, FAQs, or a website as a central knowledge base.checked 3 Oct 2026
- Languages
- Chatbots can reply in over 50 languages, with language detected automatically.checked 3 Oct 2026
- MCP
- Chatbyte exposes a read-only MCP server for approved AI clients to discover tools for conversations, voice calls, agents, and usage insights.checked 3 Oct 2026
- Product
- Chatbyte offers AI chatbots and voice agents for customer service across chat and phone.checked 3 Oct 2026
- Security
- The company says relevant product data stays in the EU and that it provides Data Processing Agreements for all plans.checked 3 Oct 2026
- Support
- The company says most teams go live within a few days with help connecting their knowledge base and systems and fine-tuning the agent.checked 3 Oct 2026
- Target customers
- Chatbyte says its services are offered exclusively to businesses.checked 3 Oct 2026
- Ticketing
- The chatbot platform includes ticketing workflows, CSAT surveys, team collaboration, and internal notes.checked 3 Oct 2026
- Usage limits
- The Essential, Growth, and Professional chatbot plans list monthly limits of 100, 500, and 2,500 conversations respectively.checked 3 Oct 2026
The company
- Company
- Chatbyte describes itself as founder-led and based in Hamburg, Germany.checked 3 Oct 2026
- Headquarters
- Hamburg, Germanychecked 28 Sep 2026
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