Chase Orbital Virtual Terminal
Chase Orbital Virtual Terminal is a browser-based payment tool for businesses taking card payments by phone or handling remote billing.
What Chase Orbital Virtual Terminal is
Chase Orbital Virtual Terminal is a browser-based payment tool for businesses taking card payments by phone or handling remote billing. It works in the U.S. wherever there is internet access and a supported browser, using a computer without extra payment equipment. An active Chase merchant account is required, and Chase says activation usually occurs within 48 hours after setup. The terminal supports recurring billing and customer cards stored on file, making it suitable for subscriptions, restaurants, and retailers that take phone orders. Users can review transaction histories, cancel orders, issue refunds, and send receipts by email or SMS. Separate logins can provide full access or limited permissions, including authorization or capture without refunds. Chase cites Fraud Protection Services, Level 2 and Level 3 B2B data, and 24/7 merchant support. History is stored for six months. Pricing includes $9.95 a month and $3.51 per keyed transaction, with no free plan.
Good
- Supports recurring billing and cards on file
- Refunds, cancellations, and transaction history available
- Email or SMS receipts
- No extra payment equipment required
- 24/7 merchant support advertised
Watch out
- Requires an active Chase merchant account
- No free plan
- Transaction history stored for six months
- Card payments only
Who it suits
It suits businesses handling phone orders, subscriptions, or recurring billing through a web browser. Restaurants and retailers needing separate staff permissions may also find it relevant.
Verdict
Orbital Virtual Terminal covers browser-based card entry, recurring charges, receipts, and order administration. Its Chase account requirement and paid pricing should be considered before adoption.
Plans and prices
From Chase Orbital Virtual Terminal's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Keyed transaction processing | Priced on request | Custom pricing available · Per keyed in transaction |
| Monthly fee | $9.95 a month | Custom pricing available · Monthly |
The facts
Each one read from Chase Orbital Virtual Terminal's own pages, with the date it was checked.
What it does
- Account requirement
- An active Chase merchant account is required to use Orbital Virtual Terminal.checked 7 Oct 2026
- B2B data
- Chase says Orbital Virtual Terminal supports Level 2 and Level 3 data for enhanced B2B payment details.checked 7 Oct 2026
- Fraud and security
- Chase says its security and Fraud Protection Services help protect payments.checked 7 Oct 2026
- Hardware
- Setup requires a computer, internet access and a supported browser, with no extra equipment needed.checked 7 Oct 2026
- History limit
- The support page says transaction history is stored for six months.checked 7 Oct 2026
- Intended customers
- Chase describes the product as suited to monthly subscriptions, recurring billing and phone orders for restaurants and retailers.checked 7 Oct 2026
- Order management
- Users can review transaction histories, cancel orders and issue refunds.checked 7 Oct 2026
- Receipts
- Businesses can send customer receipts by email or SMS.checked 7 Oct 2026
- Setup time
- Chase says the terminal is usually activated within 48 hours after the merchant account is set up.checked 7 Oct 2026
- Support
- Chase advertises 24/7 merchant support for virtual terminal help.checked 7 Oct 2026
- User access
- The support page says users can have separate logins with full access or limited permissions, including authorizing or capturing transactions without refunds.checked 7 Oct 2026
- What it does
- Orbital Virtual Terminal lets businesses enter credit card payments for phone orders and remote billing in a web browser.checked 7 Oct 2026
- Where it works
- Businesses can accept credit card payments in the U.S. anywhere they have internet access and a supported web browser.checked 7 Oct 2026
Money
- Recurring billing
- The terminal supports recurring billing and lets businesses keep customer cards on file.checked 7 Oct 2026
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