ChangeEngine HR Knowledge Agent
The facts below are what the maker publishes about ChangeEngine HR Knowledge Agent, checked and dated. Our editors have not written about it yet.
Plans and prices
From ChangeEngine HR Knowledge Agent's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Entry | $350 a month | Drag-and-drop branded emails · open, click, and engagement analytics · Personalized Tone AI and templates · automated journey scheduling · For 200 employees |
| Engage | Priced on request | Dynamic segmentation and personalized journeys · Slack, Teams, and SMS delivery · Content AI · HRIS and Active Directory integration |
| Enterprise | Priced on request | AI-powered content libraries and custom templates · cross-channel orchestration · advanced roles and permissions · dedicated design services team |
The facts
Each one read from ChangeEngine HR Knowledge Agent's own pages, with the date it was checked.
What it does
- Access
- The product is web-based, supports SSO through Okta, Azure AD, and Google, and can be fully branded to an organization.checked 30 Sep 2026
- Analytics
- Built-in analytics include full-content search, engagement tracking, question trend reporting, deflection analytics, and section-level insights.checked 30 Sep 2026
- Answer features
- The agent provides clear answers, links to exact policy sections, full document viewing or downloading, and optional audio playback.checked 30 Sep 2026
- Fallback behavior
- When the agent cannot find a clear answer, employees are guided to related policy sections or the appropriate People Team contact.checked 30 Sep 2026
- Integrations
- ChangeEngine lists integrations including 15Five, ADP, BambooHR, Gusto, Rippling, Slack, Teams, UKG, Workday, and Zenefits.checked 30 Sep 2026
- Internet access
- The agent never pulls from the public internet and uses only approved internal knowledge.checked 30 Sep 2026
- Languages
- The agent can respond to employee questions in multiple languages.checked 30 Sep 2026
- Permissions
- Content can be assigned by department, manager status, or region, with document groups, visibility rules, version history, and change logs.checked 30 Sep 2026
- Policy-grounded answers
- Responses are grounded exclusively in approved internal policies and documentation.checked 30 Sep 2026
- Purpose
- HR Knowledge Agent turns static policies into a secure, conversational AI experience embedded in an employee experience ecosystem.checked 30 Sep 2026
- Security
- ChangeEngine states that its platform has ISO 27001 and SOC 2 certifications, GDPR compliance, encryption in transit and at rest, SAML or OAuth SSO, and two-factor authentication.checked 30 Sep 2026
- Support
- ChangeEngine lists live chat support, Slack support, weekly check-in calls, training webinars, and dedicated account managers.checked 30 Sep 2026
- Supported documents
- Admins can upload policies in PDF, DOCX, and PPT formats.checked 30 Sep 2026
The company
- Headquarters
- ChangeEngine identifies San Francisco as its headquarters and says its teams are based in San Francisco, London, and Guadalajara.checked 30 Sep 2026
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