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ChangeEngine HR Knowledge Agent vs Zendesk Guide

What both publish

FactChangeEngine HR Knowledge AgentZendesk Guide
HeadquartersChangeEngine identifies San Francisco as its headquarters and says its teams are based in San Francisco, London, and Guadalajara.San Francisco, California, United States
IntegrationsChangeEngine lists integrations including 15Five, ADP, BambooHR, Gusto, Rippling, Slack, Teams, UKG, Workday, and Zenefits.Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners.
LanguagesThe agent can respond to employee questions in multiple languages.Zendesk says Guide articles can be translated into more than 40 languages.

ChangeEngine HR Knowledge Agent plans

  • Entry$350 a month
  • EngagePriced on request
  • EnterprisePriced on request

Zendesk Guide plans

  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month

Pick ChangeEngine HR Knowledge Agent if…

You want what its maker publishes above — check its page for the details.

Pick Zendesk Guide if…

It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.

Charts they share