CaterTrack

Overview

CaterTrack brings enquiries, quotations, confirmed bookings, billing and event tracking into one system. Its strongest case is for caterers and venue operators who need a shared view of event commitments alongside dues and vendor spend. The main trade-off is that order capacity is tightly tiered until the Scale plan, so busy businesses should match their expected volume to the plan before committing.

Key features

Enquiries can become quotations and confirmed bookings on a shared calendar, with conflict warnings to help teams spot scheduling clashes. Proposal building, menu management, order management, staff scheduling and event logistics cover core catering work; these tools are most useful when a business wants event coordination connected to its admin rather than split across separate processes.

Numbered PDFs cover quotations, SGST/CGST tax invoices, payment receipts and booking contracts. The dashboard tracks revenue against collections, pipeline status, event types, pending dues and vendor spend, and one-click Excel exports make it possible to continue analysis outside the app.

Owners can invite managers and staff with resource-level permissions, retaining control over sensitive billing and finance access. Android and iPhone apps share the web login and cache data for weak-network use. Web and mobile interfaces support English, Gujarati and Hindi, a practical fit for teams that work across those languages.

CaterTrack says it uses encrypted connections, strong password hashing and tenant isolation between businesses. Razorpay processes subscriptions through its PCI-DSS compliant gateway; CaterTrack says it does not see or store card, UPI or bank credentials. Payments are accepted by UPI, cards, net banking and wallets.

Pricing

The free option is a 7-day plan at 0.00 INR per free, with orders, bookings and menus, a customer list with event history, and web, Android and iPhone apps; no card is needed. It is a useful short evaluation period, not a continuing free tier for an ongoing business.

• Starter — 799.00 INR per month: one business, three team members and 50 orders per month. Best for a small operation with modest monthly volume; the single-business and order caps make it a poor fit for expansion or a busy calendar.
• Growth — 2499.00 INR per month: three businesses, 25 team members and 500 orders per month. This is the more suitable step for a growing group that needs multiple businesses and a larger team, though its order ceiling still matters.
• Scale — 4999.00 INR per month: ten businesses, 75 team members and unlimited orders. It is the natural fit for larger, higher-volume operations that would otherwise run into Growth's order cap.

Paid plans are billed monthly and can be cancelled at any time; cancellation through the app leaves service active until the paid billing cycle ends. Subscription prices include 18% GST. Support is available by email or phone Monday through Saturday, 10:00 AM to 7:00 PM IST, with replies within one business day.

Platforms

CaterTrack runs on the web, Android and iOS. The mobile apps use the same login and cache data for weak networks, while the web and mobile product supports English, Gujarati and Hindi.

Who it's for

This is a strong match for catering businesses, party plot venues and groups operating both under one umbrella. Small teams can use Starter to manage one business with a bounded order load; multi-business operators and larger crews will get more practical headroom from Growth or Scale. It is less compelling for a business whose demand exceeds a lower tier's order cap but does not justify Scale.

Pros and cons

• Pro: Bookings, conflict warnings and event documents share a workflow, helping teams coordinate schedules and customer paperwork together.
• Pro: Revenue, collections, dues and vendor spend appear alongside pipeline reporting, with Excel export for further analysis.
• Pro: Three languages and mobile offline caching suit teams working in Gujarati or Hindi and in weak-network settings.
• Con: The free plan lasts only seven days, so there is no ongoing free option for a small business.
• Con: Starter's 50-order monthly limit and Growth's 500-order limit can constrain rising volume before the unlimited-order Scale tier.

Alternatives

Browse Restaurant Catering Software for a broader category comparison. Choose BEO HQ if a free web plan is the priority and one banquet event order plus one catering invoice is enough to start; its free PDFs carry a footer credit. Caterease is an option when broad desktop platform support, including macOS and Windows, matters. Consider ChefDesk if you want outlet- and module-based pricing. CaterZen suits readers seeking a plan with unlimited users, transactions, menus/items and orders/events, at 179.00 USD per month. Curate offers an annual subscription approach with pricing by chat. Jucas Catering Software is another paid option for catering operations. Agilysys Sales & Catering is worth considering if you want to contact the vendor for a demo. CaterFlow is another paid option with a free trial.

Verdict

Choose CaterTrack if you run a catering business, party plot venue or combined group and want bookings, GST paperwork, team permissions and financial tracking in one workspace. Its multilingual mobile access and graduated business, seat and order allowances make it especially relevant to Indian operators planning around clear capacity limits. Look elsewhere if you need an ongoing free plan or expect to outgrow the paid order caps without moving to Scale.