CareFree
CareFree is cloud software for homecare providers, combining rostering, care management, staff administration, compliance, and finance.
What CareFree is
CareFree is cloud software for homecare providers, combining rostering, care management, staff administration, compliance, and finance. The RoadRunner mobile app shows real-time weekly rotas, records visits with GPS and/or NFC, and alerts the office about missed calls or missing log-outs. Carers can add call notes, follow medication prompts, and use visit tasks, body maps, care plans, and wellbeing monitoring. CareFree Ci supports real-time care plans, assessments, supervisions, and documents, with a form builder for text, choices, dropdowns, photos, audio, and video. Staff tools cover training, credentials, holidays, absences, and mail merge. Finance includes wage and invoice reports linked to rotas, minimum-wage checks, mileage, and holiday pay. Compliance tools provide reports, logs, audit trails, qualification and DBS tracking, and incident records. OnCall gives web access to rosters and care plans. Portals provide live rota access, updates, medication changes, requests, invoices, and document uploads. Pricing is on request; a free demo is available by appointment.
Good
- Real-time rota access for carers
- GPS and NFC call monitoring
- Medication prompts and non-administration alerts
- Custom forms support media attachments
- Finance reports linked to rotas
Watch out
- Pricing is available only on request
- No free plan is listed
- Android installation guide uses an APK link
Who it suits
CareFree suits homecare agencies needing mobile caregiver tools, client portals, care documentation, rostering, finance, and compliance workflows across Android, iOS, and web.
Verdict
CareFree covers daily visits, records, staffing, finance, and oversight in a connected care platform. Agencies can request a free demo to assess its workflows and pricing.
The facts
Each one read from CareFree's own pages, with the date it was checked.
Where it runs
- Android installation
- A CareFree RoadRunner training guide describes installing the Android app from an APK download link provided by CareFree.checked 8 Oct 2001
- Mobile app
- RoadRunner is a mobile care app with medication management, visit tasks, body maps, care plans, and client wellbeing monitoring.checked 8 Oct 2001
What it does
- Buying process
- The site invites prospective customers to book a free demo; it does not state a product price or trial duration on that page.checked 8 Oct 2001
- Call monitoring
- RoadRunner uses GPS and/or NFC for carers to log in and out, and can alert the office when a carer misses a call or fails to log out.checked 8 Oct 2001
- Care records
- Carers can enter call notes in the app, where staff can view past notes to support handovers and continuity.checked 8 Oct 2001
- Compliance
- The compliance toolkit includes detailed reports, user logs, audit trails, staff qualification and DBS tracking, and incident records.checked 8 Oct 2001
- Custom forms
- Ci includes a drag-and-drop form builder with free text, multiple choice, dropdowns, and options to add photos, audio, or video.checked 8 Oct 2001
- Data protection
- CareFree Management Ltd says it acquired the NHS Data Security and Protection Toolkit and describes it as supporting data security and protection compliance.checked 8 Oct 2001
- Demo
- CareFree offers a free demo by appointment; the demo form asks for the number of care recipients.checked 8 Oct 2001
- Finance
- Finance features include wage and invoice reports linked to real-time rotas, minimum wage checks, mileage management, and holiday pay processing.checked 8 Oct 2001
- HR
- The HR features include staff training and credentials, holiday management, absence planning, and personalised mail merge.checked 8 Oct 2001
- Intended users
- CareFree describes its software as helping homecare agencies streamline processes and focus on delivering care.checked 8 Oct 2001
- Medication
- The RoadRunner page says carers must answer medication prompts before logging out of a call, and non-administration alerts are sent to the office.checked 8 Oct 2001
- Payroll integration
- The CareFree knowledge guide describes exporting wages to Sage Payroll and says carer reference numbers must be synchronized with Sage.checked 8 Oct 2001
- Portals
- The carer and client portal offers live rota access, care updates, medication changes, requests, invoice viewing, and document uploads.checked 8 Oct 2001
- Product
- CareFree is a cloud-based software solution for rostering, care management, and finance.checked 8 Oct 2001
- Purpose
- CareFree is a cloud-based software solution for rostering, care management, and finance aimed at homecare providers.checked 8 Oct 2001
- Remote access
- OnCall is a web-based interface for accessing rosters, scheduling details, and care plans over an internet connection.checked 8 Oct 2001
- Rostering
- The RoadRunner app lets staff view weekly rotas updated in real time.checked 8 Oct 2001
- Security
- CareFree Management Ltd says it passed an ISO 27001 audit in January 2024.checked 8 Oct 2001
- Security and compliance
- CareFree says its software helps homecare agencies meet CQC requirements and provides user logs and an audit trail; the pages reviewed do not specify a security certification.checked 8 Oct 2001
- Staff and client records
- The client and carer management features include availability matching, in-app messaging, SMS, customizable data fields, and scheduling preferences.checked 8 Oct 2001
Money
- Care planning
- CareFree Ci supports real-time creation of care plans, assessments, supervisions, and related documents.checked 8 Oct 2001
The company
- Headquarters
- Wakefield, England, United Kingdomchecked 28 Sep 2001
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