CareConnect EVV
CareConnect EVV is a home care platform for agencies, caregivers, clients, and families, with scheduling, visit verification, and care documentation.
What CareConnect EVV is
CareConnect EVV is a home care platform for agencies, caregivers, clients, and families, with scheduling, visit verification, and care documentation. Caregivers can clock in and out with GPS verification, complete ADL checklists, record visit notes, and collect digital signatures. Its tamper-evident visit logs preserve originals and make changes traceable. Agency tools include recurring schedules, conflict detection, caregiver matching, onboarding records, care plans, document management, and reporting exports. Families can use a portal to view visit summaries, care plans, ADL completion updates, and submit service requests. The service is available on Android, iOS, and web, with PDF and CSV reporting exports. Starter is $299 a month for up to 10 active clients, plus a $1,000 implementation and onboarding fee. Growth is $499 a month for up to 30 clients, plus $1,500; Professional is $899 a month for up to 60 clients, plus $3,000. Enterprise pricing is custom. Listed security measures include AES-256 encryption at rest, TLS 1.3 in transit, multifactor authentication, role-based access, and multi-tenant data isolation. The service is designed for HIPAA-aligned operations; BAAs are available on request and its SOC 2 Type II audit is in progress.
Good
- GPS-verified clock-ins and clock-outs.
- Visit changes remain traceable in tamper-evident logs.
- Family portal includes updates and service requests.
- Offers PDF and CSV reporting exports.
- Mobile apps are available for Android and iOS.
Watch out
- No free plan is listed.
- Starter has a $1,000 implementation and onboarding fee.
- Enterprise pricing is custom.
- SOC 2 Type II audit is in progress.
Who it suits
CareConnect EVV suits home care agencies and their caregivers who need scheduling, visit verification, and documentation tools. Its family portal can also serve clients’ relatives, while Enterprise is aimed at franchises and multi-state operators.
Verdict
CareConnect EVV combines visit verification and agency workflows with access for families. Plan costs include separate implementation and onboarding fees for the three priced tiers, while Enterprise terms are custom.
Plans and prices
From CareConnect EVV's own pricing page, checked 3 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $299 a month | Up to 10 active clients · Implementation & Onboarding Fee: $1,000 · $299/mo |
| Growth | $499 a month | Up to 30 active clients · Implementation & Onboarding Fee: $1,500 · $499/mo |
| Professional | $899 a month | Up to 60 active clients · Implementation & Onboarding Fee: $3,000 · $899/mo |
| Enterprise | Priced on request | 60+ clients · multi-location · franchise · Custom implementation & onboarding fee · Custom |
The facts
Each one read from CareConnect EVV's own pages, with the date it was checked.
What it does
- Agency features
- Features include recurring scheduling, conflict detection, caregiver matching, onboarding records, care plans, document management, and reporting exports.checked 3 Oct 2001
- Audit trail
- The site says visit records use tamper-evident logs where edits do not overwrite originals and changes remain traceable.checked 3 Oct 2001
- Compliance
- The site says the service is designed for HIPAA-aligned operations, offers BAAs on request, and that its SOC 2 Type II audit is in progress.checked 3 Oct 2001
- EVV
- The platform supports GPS-verified clock-in and clock-out, ADL checklists, visit notes, and digital signatures.checked 3 Oct 2001
- Exports and integrations
- The site lists PDF and CSV reporting exports; the Professional plan includes API integrations and Enterprise includes custom integrations.checked 3 Oct 2001
- Family access
- The family portal provides visit summaries, care plans, ADL completion updates, and service requests.checked 3 Oct 2001
- Intended customers
- The platform describes itself as built for home care agencies, nurses, caregivers, and families, with Enterprise aimed at franchises and multi-state operators.checked 3 Oct 2001
- Purpose
- CareConnect EVV is a home care platform connecting agencies, caregivers, clients, and families with scheduling, visit verification, and care documentation.checked 3 Oct 2001
- Security
- The site describes AES-256 encryption at rest, TLS 1.3 in transit, multifactor authentication, role-based access, and multi-tenant data isolation.checked 3 Oct 2001
- Support
- The Professional plan lists priority support, while Enterprise lists dedicated support.checked 3 Oct 2001
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