Captain
The facts below are what the maker publishes about Captain, checked and dated. Our editors have not written about it yet.
Plans and prices
From Captain's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Captain | Priced on request | Pricing on request · Demo required · Pricing is not published; book a demo to discuss the product. |
The facts
Each one read from Captain's own pages, with the date it was checked.
What it does
- Access limitation
- The App Store listing says drivers must be invited by a company using Captain, and the Driver App requires the Captain Dispatch App for tablets.checked 8 Oct 2026
- AI dispatch
- Dispatch offers Manual, Copilot, and Autopilot modes, with Copilot suggesting order groupings and Autopilot dispatching them automatically using business rules.checked 8 Oct 2026
- Availability and languages
- Captain says its apps support English, French, Spanish, and more, and that it powers over 500,000 deliveries monthly across five continents.checked 8 Oct 2026
- Customer tracking
- The Tracking Page offers branded live order tracking for in-house or outsourced deliveries, with updates sent by SMS or embedded in a company website or app.checked 8 Oct 2026
- Dispatch
- The Dispatch App shows live driver locations, order status, and supports order batching and assignment.checked 8 Oct 2026
- Dispatch automation
- Captain offers Manual, Copilot, and Autopilot dispatch modes, with Copilot suggesting order groupings and Autopilot automatically grouping and dispatching orders using business rules.checked 8 Oct 2026
- Feedback
- Restaurants can send a post-delivery feedback questionnaire and customize its questions.checked 8 Oct 2026
- FleetShare
- FleetShare lets restaurants access quotes from available fleets in their area and apply business rules to dispatch orders to external fleets.checked 8 Oct 2026
- Hybrid delivery
- FleetShare lets restaurants view quotes from available local fleets and automate dispatching to external delivery providers.checked 8 Oct 2026
- Integrations
- Captain describes integrations with POS systems, online ordering and aggregator systems, and white-label fleet providers; named partners include CloudWaitress, SpotOn, Oracle GloriaFood, Syrve, Revel, Auphan, and KitchenHub.checked 8 Oct 2026
- Kitchen display
- Captain’s AI-powered Kitchen Display System uses driver estimated arrival times to guide order preparation sequence and start time.checked 8 Oct 2026
- Kitchen system
- Captain KDS uses driver ETAs and Dispatch sequencing to guide order preparation timing.checked 8 Oct 2026
- Live delivery tracking
- Yeschecked 20 Sep 2026
- Manager reporting
- The Manager Portal tracks delivery time, cook time, deliveries per hour, and orders per route, and provides customer feedback data.checked 8 Oct 2026
- Named partners
- The site lists CloudWaitress, SpotOn, Oracle GloriaFood, Syrve, Revel, Auphan, and KitchenHub among its partners.checked 8 Oct 2026
- Notable scale
- Captain’s site states that it handles more than 500,000 deliveries monthly across five continents and offers multilingual apps including English, French, and Spanish.checked 8 Oct 2026
- Product
- Captain provides end-to-end delivery management software for restaurant chains, covering operations from kitchen to customer.checked 8 Oct 2026
- Purpose
- Captain provides delivery management software for restaurant chains, covering delivery operations from kitchen to customer.checked 8 Oct 2026
- Reporting
- The Manager Portal tracks delivery time, cook time, deliveries per hour, orders per route, and customer feedback.checked 8 Oct 2026
- Security and privacy
- The maker site links to a privacy policy hosted on legal.captain.ai, but the linked policy page opened here displayed no policy text.checked 8 Oct 2026
- Security and resilience
- Captain's restaurant-groups page says the service has multi-region redundancy and offers dedicated environments for additional support.checked 8 Oct 2026
The company
- Company history
- Captain's About page says its story began in 2016 and describes the product as dedicated to end-to-end restaurant delivery management.checked 8 Oct 2026
- Founded
- 2016checked 28 Sep 2026
Where it runs
- Driver app
- The Driver App supports delivery management, preferred GPS selection, mileage tracking, and completed-order records, and is compatible with iOS and Android.checked 8 Oct 2026
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