Callwell
The facts below are what the maker publishes about Callwell, checked and dated. Our editors have not written about it yet.
Plans and prices
From Callwell's own pricing page, checked 22 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Callwell Essentials for Sales | £35 a month | Core lead-management features · Instant calls · Morning Caller · Enquiry alerts · Enquiry dashboard · Branded email and SMS autoresponders · +VAT per month; available per sales channel |
| Callwell Essentials for Lettings | £35 a month | Core lead-management features · Instant calls · Morning Caller · Enquiry alerts · Branded email and SMS autoresponders · Tenant and student letting qualifier · +VAT per month; available per lettings channel |
| Callwell Pro for Sales | £100 a month | 400 call minutes · +VAT per month; available per sales channel |
| Callwell Pro for Lettings | £100 a month | 400 call minutes · +VAT per month; available per lettings channel |
| Callwell Essentials for Sales & Lettings | $60 a month | 100 call minutes per month · high-value enquiry types only · standard qualification question |
| Callwell Pro | Priced on request | 400 call minutes per month · all enquiry types · bespoke questions · manual calls · Callwell Messenger · branch alerts · advanced reporting and team insights |
| Callwell Enterprise | Priced on request | Tailored solution · includes standard plan functionality · onboarding and training · bespoke reporting · Open API · premium enterprise support |
| Callwell Essentials | Priced on request | 100 call minutes per month · high-value enquiry types only · standard qualification question |
The facts
Each one read from Callwell's own pages, with the date it was checked.
What it does
- Automated follow-up
- Yeschecked 22 Sep 2026
- Email marketing
- Yeschecked 22 Sep 2026
- Enterprise support
- The enterprise plan describes premium support as available for issues at any time of day.checked 12 Oct 2026
- Instant calls
- During working hours, an email enquiry can trigger a call to the branch, where staff can connect to the enquirer by pressing 1.checked 12 Oct 2026
- Integrations
- The maker lists integrations including Reapit, Mailchimp, Rightmove, OnTheMarket, Rentround, GetAgent, Valpal, Homeflow, Zoopla and Zendesk.checked 12 Oct 2026
- Lead qualification
- Email or SMS autoresponders can ask tenant qualification questions, including rental budget and household income.checked 12 Oct 2026
- Lead retention
- The maker says enquiries cannot be deleted and that the system keeps a permanent record of each enquiry.checked 12 Oct 2026
- Lead routing
- Yeschecked 22 Sep 2026
- Morning Caller
- Morning Caller schedules overnight enquiries to start calling the branch ten minutes after its Callwell opening time, then one lead every ten minutes.checked 12 Oct 2026
- Product
- Callwell consolidates estate-agent enquiries from portals, websites and other sources into a lead-management inbox.checked 12 Oct 2026
- Reapit integration
- The Reapit exchange transfers original enquiry information and a record of communications from Callwell to Reapit with one click.checked 12 Oct 2026
- Reporting
- Callwell offers live reporting, team insights and an ROI calculator for monitoring lead response and performance.checked 12 Oct 2026
- Security
- Callwell says it holds ISO 27001 certification and offers enterprise customers a Data Processor agreement and Data Impact Assessment.checked 12 Oct 2026
- Support
- Callwell’s Zendesk integration page states that average response time is under one hour and satisfaction is 99%.checked 12 Oct 2026
The company
- Founded
- 2013checked 28 Sep 2026
- Headquarters
- 5 Eleanors Cross, Dunstable, Bedfordshire, United Kingdom, LU6 1SUchecked 28 Sep 2026
- Maker and location
- The site identifies the maker as Callwell Ltd and lists its address as 5 Eleanors Cross, Dunstable, Bedfordshire, United Kingdom, LU6 1SU.checked 12 Oct 2026
Money
- Free plan
- Nochecked 22 Sep 2026
- Trial
- The maker offers a free trial and says a team member will contact sign-ups to get them set up; the opened page does not state the trial duration.checked 12 Oct 2026
