CallHippo
CallHippo is a communication platform centered on a cloud business phone system, alongside AI voice agents, an omnichannel inbox, WhatsApp Business API, and …
What CallHippo is
CallHippo is a communication platform centered on a cloud business phone system, alongside AI voice agents, an omnichannel inbox, WhatsApp Business API, and a parallel dialer. Calling features include voicemail, click to dial, business hours, recording, IVR, call distribution, and smart DID routing. It supports multiple business numbers, an auto attendant, advanced call routing, voicemail transcription, and apps for desktop and mobile. The service is available on Android, iOS, macOS, Windows, web, and as an extension. Marketplace integrations include Salesforce, Pipedrive, Zapier, HubSpot, Microsoft Dynamics, Freshdesk, and Intercom; these can sync CRM contacts, log calls in both systems, and enable click to call from a CRM. Basic is free for the first six months after signup, then requires an upgrade to continue. Paid plans include Starter at $18 a month per user, Professional at $30 a month, and Ultimate at $42 a month. Unlimited calling is restricted to domestic calls in the United States and Canada, with exclusions and possible fair-use limits.
Good
- Basic is free for the first six months
- Available on mobile, desktop, web, and extension
- Integrations can sync contacts and log calls
- Includes IVR, recording, and voicemail transcription
Watch out
- Basic requires an upgrade after six months
- Unlimited calling is limited to US and Canada domestic calls
- Premium and toll-free numbers are excluded from unlimited calling
Who it suits
CallHippo's plans are presented for teams from small businesses to advanced operations. Its CRM integrations and calling tools may suit teams that handle business calls through connected customer systems.
Verdict
CallHippo brings business calling together with additional communication tools and CRM integrations. Check the plan terms carefully: the free Basic period is limited, and unlimited calling has geographic and number-type restrictions.
Plans and prices
From CallHippo's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $18 a month | 1000 calling minutes within US/CA · 100 SMS · basic analytics · call logs · Zapier, Slack and webhook integrations · Per User/Month; pricing page also says “Billed annually” for Basic. |
| Professional | $30 a month | Unlimited calling minutes within US/CA · 500 SMS · call recordings · multilingual IVR · call transcription · HubSpot, Salesforce, Pipedrive and Zoho integrations |
| Ultimate | $42 a month | Unlimited calling minutes within US/CA · 1000 SMS · smart DID routing · multilevel IVR · SSO · 24×7 and phone support |
| Enterprise | — | Minimum 50 users · Unlimited calling to 48 countries |
| Enterprise Plan | $16,468 a month | Minimum 50 users · unlimited calling to 48 countries · SLA · WhatsApp Business API · dedicated account manager · priority support · Per User/Month; custom pricing. |
| Basic | — | Pay only for numbers · voicemail · click to dial · business hours · SMS/MMS · 2FA · desktop and mobile apps · Billed annually. |
The facts
Each one read from CallHippo's own pages, with the date it was checked.
What it does
- Auto attendant
- Yeschecked 21 Sep 2026
- Business numbers
- multiplechecked 21 Sep 2026
- Calling features
- The pricing page lists voicemail, click to dial, business hours, call recording, IVR, call distribution and smart DID routing across its plans.checked 3 Oct 2026
- Calling restrictions
- CallHippo says unlimited calling applies only to domestic calls within the United States and Canada, excludes premium and toll-free numbers, and may be subject to fair-use limits.checked 3 Oct 2026
- Call routing
- advancedchecked 21 Sep 2026
- Healthcare privacy
- CallHippo says its HIPAA Compliant setting can automatically erase data from CallHippo to limit retention of patient information.checked 3 Oct 2026
- Integration behavior
- CallHippo says integrations can sync CRM contacts, log calls in both systems and enable click to call from a CRM.checked 3 Oct 2026
- Integrations
- The App Marketplace lists integrations including Salesforce, Pipedrive, Zapier, HubSpot, Microsoft Dynamics, Freshdesk and Intercom.checked 3 Oct 2026
- Intended users
- The pricing page describes its core calling plans as suitable for small teams with low to moderate call volumes and labels Starter for small businesses, Professional for growing businesses and Ultimate for advanced operations.checked 3 Oct 2026
- Paid from
- 18checked 21 Sep 2026
- Product
- CallHippo describes itself as a communication platform with a cloud business phone system, AI voice agents, an omnichannel inbox, WhatsApp Business API and a parallel dialer.checked 3 Oct 2026
- Security
- CallHippo states that it is SOC 2 Type II compliant and describes its platform as GDPR compliant.checked 3 Oct 2026
- Support
- The Ultimate plan lists 24×7 and phone support; Enterprise lists priority support with a one-hour response-time guarantee and 24/7 availability.checked 3 Oct 2026
- Usage limits
- The pricing page says Basic is free for the first six months after signup, after which users must upgrade to Starter to continue using the service.checked 3 Oct 2026
- Voicemail transcription
- Yeschecked 21 Sep 2026
The company
- Company leadership
- CallHippo’s About page identifies Ankit Dudhwewala as Founder and CEO and Suhasini Dudhwewala as Co-Founder.checked 3 Oct 2026
Where it runs
- Desktop and mobile apps
- Yeschecked 21 Sep 2026
- Platforms
- CallHippo lists web, Windows, macOS, iOS, Android and a Chrome extension as available platforms.checked 3 Oct 2026
Money
- Free plan
- Nochecked 21 Sep 2026
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