Sonetel
The facts below are what the maker publishes about Sonetel, checked and dated. Our editors have not written about it yet.
Plans and prices
From Sonetel's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Premium | $9.95 a month | 1 free phone number per user · free calls to 40+ countries · caller ID · transcription · recording · Prices shown per month when billed annually. |
| Business | $29.95 a month | 5 free phone numbers per user · free calls to 40+ countries · caller ID · transcription · recording · Prices shown per month when billed annually. |
| Basic | — | SMS-to-email · paid number and calls charged separately · Prices shown per month when billed annually. |
The facts
Each one read from Sonetel's own pages, with the date it was checked.
What it does
- AI features
- Sonetel describes AI voicemail and call summaries, with call summaries including decisions, actions, and a drafted follow-up email.checked 4 Oct 2026
- Auto attendant
- Yeschecked 22 Sep 2026
- Business numbers
- multiplechecked 22 Sep 2026
- Calling
- Incoming calls can ring across a user's devices, and outgoing calls can show the business number on a paid plan.checked 4 Oct 2026
- Call routing
- customchecked 22 Sep 2026
- Global numbers
- Its VoIP number page says numbers are available in 78 countries.checked 4 Oct 2026
- Included users
- 1checked 22 Sep 2026
- Integrations
- Sonetel offers a Zapier integration that can start phone calls from automated workflows.checked 4 Oct 2026
- Paid from
- 9.95checked 22 Sep 2026
- Privacy and security
- Sonetel says it uses firewalls and antivirus software, limits employee access to stored personal data, and requires usernames and passwords for access.checked 4 Oct 2026
- Product
- Sonetel provides virtual business phone numbers and AI-powered communication for entrepreneurs.checked 4 Oct 2026
- SMS limit
- Two-way SMS is available on numbers in 15 of the 78 countries where Sonetel sells numbers, and free trial numbers cannot send SMS.checked 4 Oct 2026
- Support
- The privacy policy lists telephone, chat, and email as ways customers can contact customer service.checked 4 Oct 2026
- Usage limits
- Premium includes 2,000 free call and forwarding minutes per user per month, while Business includes 4,000; each user can make one concurrent outbound call within the free allowance.checked 4 Oct 2026
- Voicemail transcription
- Yeschecked 22 Sep 2026
The company
- Company
- Sonetel says its headquarters are in Stockholm, Sweden, and its services launched in 2009.checked 4 Oct 2026
- Headquarters
- Stockholm, Swedenchecked 19 Oct 2026
- Team and routing
- The Business plan includes team features and voice response menus, and Sonetel describes cloud call forwarding and SIP trunking for existing PBXs.checked 4 Oct 2026
Where it runs
- Desktop and mobile apps
- Yeschecked 22 Sep 2026
- Platforms
- The VoIP number works through Sonetel apps for iOS, Android, Mac, Windows, and Linux; the company also links to its web app and developer API.checked 4 Oct 2026
Money
- Free plan
- Yeschecked 22 Sep 2026
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