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CallHippo vs Sonetel

CallHippo logo

CallHippo

7.9#1 in virtual phone number servicesFrom $18 a month
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Sonetel

7.7#2 in virtual phone number servicesFrom $9.95 a month
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What both publish

FactCallHippoSonetel
Auto attendantYesYes
Business numbersmultiplemultiple
Call routingadvancedcustom
Desktop and mobile appsYesYes
Free planNoYes
IntegrationsThe App Marketplace lists integrations including Salesforce, Pipedrive, Zapier, HubSpot, Microsoft Dynamics, Freshdesk and Intercom.Sonetel offers a Zapier integration that can start phone calls from automated workflows.
Paid from189.95
PlatformsCallHippo lists web, Windows, macOS, iOS, Android and a Chrome extension as available platforms.The VoIP number works through Sonetel apps for iOS, Android, Mac, Windows, and Linux; the company also links to its web app and developer API.
ProductCallHippo describes itself as a communication platform with a cloud business phone system, AI voice agents, an omnichannel inbox, WhatsApp Business API and a parallel dialer.Sonetel provides virtual business phone numbers and AI-powered communication for entrepreneurs.
SupportThe Ultimate plan lists 24×7 and phone support; Enterprise lists priority support with a one-hour response-time guarantee and 24/7 availability.The privacy policy lists telephone, chat, and email as ways customers can contact customer service.
Usage limitsThe pricing page says Basic is free for the first six months after signup, after which users must upgrade to Starter to continue using the service.Premium includes 2,000 free call and forwarding minutes per user per month, while Business includes 4,000; each user can make one concurrent outbound call within the free allowance.
Voicemail transcriptionYesYes

CallHippo plans

  • Starter$18 a month
  • Professional$30 a month
  • Ultimate$42 a month
  • Enterprise—
  • Enterprise Plan$16,468 a month
  • Basic—

Sonetel plans

  • Premium$9.95 a month
  • Business$29.95 a month
  • Basic—

Pick CallHippo if…

CallHippo's plans are presented for teams from small businesses to advanced operations. Its CRM integrations and calling tools may suit teams that handle business calls through connected customer systems.

Pick Sonetel if…

You want what its maker publishes above — check its page for the details.

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