CallGrid
CallGrid is a web-based scheduling platform for medical residency programs.
What CallGrid is
CallGrid is a web-based scheduling platform for medical residency programs. It automates call scheduling, rotation management, and shift planning, with rules for call limits, spacing, PGY restrictions, and time-off requests. Administrators can manage rotation blocks, clinical services, and resident assignments across an academic year, then draft, publish, or roll back schedules with version history. Residents can submit call swaps and time-off requests for approval; approved time off is reflected in the schedule. Administrators can import Excel or CSV schedules and download schedules as PDFs. Email alerts cover schedule changes and pending requests. Sign-in can link to Google, Microsoft, or Apple accounts when program settings permit. Its listed CallGrid plan is $125 a month, billed monthly by active resident count, with a $25/month minimum covering up to 25 residents. Each program is billed separately; institutional pricing is available by contact for five or more programs. Schedule-only admins do not count toward the active resident billing total.
Good
- Balances calls using configurable scheduling rules
- Manages rotations and assignments across an academic year
- Residents can submit swaps and time-off requests
- Supports Excel and CSV imports and PDF downloads
- Schedule-only admins do not count toward resident billing
Watch out
- No free plan
- Swap requests are unavailable in Shift mode
- $25/month minimum covers up to 25 residents
- Each program is billed separately
Who it suits
CallGrid suits residency program administrators, chiefs, and residents who need coordinated call, shift, and rotation schedules. Programs that need approval workflows or schedule versioning may also find its listed tools relevant.
Verdict
CallGrid combines automated scheduling with rotation management, resident requests, and schedule version history. Check that Call scheduling mode fits your swap workflow and that the per-program billing structure suits your program.
Plans and prices
From CallGrid's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| CallGrid | $125 a month | $25/month minimum covers up to 25 residents · Each program billed separately · Contact for institutional pricing at 5+ programs · We bill monthly based on your active resident count. |
The facts
Each one read from CallGrid's own pages, with the date it was checked.
What it does
- Import and export
- Administrators can import schedules from Excel or CSV files and download call schedules as PDFs.checked 30 Sep 2026
- Integrations
- Users can link Google, Microsoft, or Apple accounts for sign-in when their program settings allow those providers.checked 30 Sep 2026
- Intended users
- The product is for program administrators, chiefs, and residents.checked 30 Sep 2026
- Mode limitation
- Swap requests are available in Call scheduling mode and are not currently supported in Shift mode.checked 30 Sep 2026
- Notifications
- CallGrid sends email alerts for schedule changes and pending requests.checked 30 Sep 2026
- Pricing limit
- Admins who only manage schedules do not count toward the active resident total used for billing.checked 30 Sep 2026
- Purpose
- CallGrid is a scheduling platform for medical residency programs that automates call scheduling, rotation management, and shift planning.checked 30 Sep 2026
- Rotation management
- CallGrid manages rotation blocks, clinical services, and resident assignments across an academic year.checked 30 Sep 2026
- Schedule generation
- Its automated scheduler balances call assignments while respecting configurable rules, including call limits, spacing, PGY restrictions, and time-off requests.checked 30 Sep 2026
- Schedule versions
- Administrators can draft, publish, and roll back schedules with version history.checked 30 Sep 2026
- Security
- CallGrid says it uses industry-standard encryption and secure cloud infrastructure, and that it does not share customer data.checked 30 Sep 2026
- Support
- The pricing page includes priority support, and the product offers bug reporting, feature suggestions, and documentation through its help menu.checked 30 Sep 2026
- Swap and time-off workflows
- Residents can submit call swaps and time-off requests for approval, with approved time off reflected in the schedule.checked 30 Sep 2026
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