Call Monkey AI
Call Monkey AI combines field service software, AI phone answering, a website builder, and social media tools for home service businesses.
What Call Monkey AI is
Call Monkey AI combines field service software, AI phone answering, a website builder, and social media tools for home service businesses. Its field tools cover customer management, job management, estimates and invoicing, time tracking, purchase orders, price books, calendar sync, on-call management, and online booking. The AI answering service handles inquiries, identifies emergencies, captures lead information, and can book appointments based on real availability. It operates 24/7/365, supports English and Spanish, and can handle multiple calls at once. Listed connections include Google Calendar, Calendly, Jobber, Housecall Pro, and ServiceTitan; field software plans include QuickBooks Online, and customer payments are processed through Square. The web service has a free plan and a 14-day trial. Listed monthly prices include $29.00 USD for Essentials, $39.00 USD for Chimpanzee and Growth, $49.00 USD for Dominance, $99.00 USD for Silverback and Starter, $139.00 USD for Professional, and $199.00 USD for Enterprise. Answering plans count AI-answered inbound calls toward monthly limits; additional calls are charged according to the plan, and unused calls do not roll over. Calls are recorded and transcribed, and recordings and transcripts can be managed from the dashboard.
Good
- AI can book appointments using real availability.
- Answers calls around the clock in English and Spanish.
- Supports multiple simultaneous calls.
- Field plans include QuickBooks Online integration.
- Users can access, download, or delete call recordings.
Watch out
- AI-answered inbound calls count toward monthly limits.
- Unused calls do not roll over.
- Additional calls incur plan-specific charges.
- Calls are recorded and transcribed.
Who it suits
Call Monkey AI is intended for home service businesses, including plumbing, HVAC, electrical, roofing, cleaning, and landscaping. It may suit teams looking to combine field operations with AI call handling and online booking.
Verdict
Call Monkey AI combines field service workflows with AI answering and online booking tools for home service businesses. Review the call allowance and extra-call charge for an answering plan, and note how call recordings are handled.
Plans and prices
From Call Monkey AI's own pricing page, checked 7 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Essentials | $29 a month | 12 content pages · 5 core pages · $29/mo; $0 setup |
| Chimpanzee | $39 a month | 1 user · AI estimate follow-ups · review management · appointment reminders · online booking widget · service plans · QuickBooks Online integration · $39/month |
| Growth | $39 a month | 25 content pages · 8 blog posts/mo · 3 premium pages · $39/mo; $0 setup |
| Dominance | $49 a month | 45 content pages · 30 blog posts/mo · all 5 premium pages · $49/mo; $0 setup |
| Silverback | $99 a month | 30 calls per month included · $1.50 per additional call · bilingual English/Spanish · business-hours coverage · additional users $10/month each · $99/month |
| Starter | $99 a month | 30 calls per month included · $1.50 per additional call · bilingual English/Spanish · job booking via AI · business-hours coverage · $99/month |
| Professional | $139 a month | 100 calls per month included · $1.25 per additional call · bilingual English/Spanish · priority support · 24/7 coverage available · $139/month |
| Enterprise | $199 a month | 250 calls per month included · $1.00 per additional call · bilingual English/Spanish · dedicated account manager · multi-location support · $199/month |
| Capuchin | — | 1 user · credit card processing · online job booking and scheduling · estimates and invoicing · customer management · dashboard and reporting · Local SEO Suite · $0/month |
The facts
Each one read from Call Monkey AI's own pages, with the date it was checked.
What it does
- AI answering
- The AI answering service answers calls, handles inquiries, identifies emergencies, captures lead information, and can book appointments based on real availability.checked 7 Oct 2001
- Call data
- The policy says calls are recorded and transcribed, with recordings and transcripts accessible to the account owner and authorized Call Monkey AI staff.checked 7 Oct 2001
- Data controls
- Users can access, download, or delete data and call recordings from the dashboard, and can request account or call deletion by email.checked 7 Oct 2001
- Field operations
- Field software features include customer management, calendar sync, estimates and invoicing, job management, time tracking, on-call management, purchase orders, price book, and customer online booking.checked 7 Oct 2001
- Integrations
- The maker lists Google Calendar, Calendly, Jobber, Housecall Pro, and ServiceTitan among connected scheduling or payment platforms, and its field software plans include QuickBooks Online integration.checked 7 Oct 2001
- Limit
- The answering plans count inbound calls answered by the AI toward the monthly call limit, exclude detected spam calls, and do not roll unused calls over.checked 7 Oct 2001
- Payments
- Customer payments in the field service software are processed through its Square integration.checked 7 Oct 2001
- Phone coverage
- The answering service is available 24/7/365, supports English and Spanish, and can handle multiple calls simultaneously.checked 7 Oct 2001
- Product
- Call Monkey combines field service software, AI phone answering, an AI website builder, and social media tools for home service businesses.checked 7 Oct 2001
- Security
- The privacy policy says it uses industry-standard encryption, access controls, and security practices, while noting that it cannot guarantee absolute security.checked 7 Oct 2001
- Support
- The contact page says the company responds to email inquiries within 24 hours and lists weekday business hours of 8 AM to 6 PM PST, with emergency support on weekends.checked 7 Oct 2001
- Target users
- The company describes the service as intended for business use and built for trades such as plumbing, HVAC, electrical, roofing, cleaning, and landscaping.checked 7 Oct 2001
The company
- Company background
- The company says founder Aaron Warner spent nearly a decade as general manager of a multi-million-dollar plumbing and HVAC operation.checked 7 Oct 2001
- Headquarters
- Casper, Wyoming, United Stateschecked 28 Sep 2001
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