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Call Monkey AI vs Fieldified

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Fieldified

8.2#1 in referral management softwareFrom $49 a month
Free planAndroidiOSWebAPI
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What both publish

FactCall Monkey AIFieldified
HeadquartersCasper, Wyoming, United StatesMumbai, India
IntegrationsThe maker lists Google Calendar, Calendly, Jobber, Housecall Pro, and ServiceTitan among connected scheduling or payment platforms, and its field software plans include QuickBooks Online integration.Listed integrations include QuickBooks, QuickBooks Online, Stripe, Google Calendar, Zapier, Mailchimp, HubSpot, Xero, Square, Twilio, Slack, Microsoft Teams, Google Workspace tools, payment gateways, fleet systems and help desks.
PaymentsCustomer payments in the field service software are processed through its Square integration.Fieldified accepts credit cards, ACH and online payments and links payment activity to customers and jobs.
ProductCall Monkey combines field service software, AI phone answering, an AI website builder, and social media tools for home service businesses.Fieldified is field service management software for contractors and home service businesses, combining scheduling, dispatching, estimates, invoices, and payments.
SecurityThe privacy policy says it uses industry-standard encryption, access controls, and security practices, while noting that it cannot guarantee absolute security.Fieldified says it uses encryption at rest and in transit, mandatory MFA for admin system access, continuous monitoring, and independent vulnerability assessments and penetration testing.
SupportThe contact page says the company responds to email inquiries within 24 hours and lists weekday business hours of 8 AM to 6 PM PST, with emergency support on weekends.All plans include access to customer support, and the company lists [email protected] as its support contact.

Call Monkey AI plans

  • Essentials$29 a month
  • Chimpanzee$39 a month
  • Growth$39 a month
  • Dominance$49 a month
  • Silverback$99 a month
  • Starter$99 a month

Fieldified plans

  • Forever freeFree
  • FreeFree
  • Basic$49 a month
  • Basic$49 a month
  • Standard$119 a month
  • Standard$119 a month

Pick Call Monkey AI if…

Call Monkey AI is intended for home service businesses, including plumbing, HVAC, electrical, roofing, cleaning, and landscaping. It may suit teams looking to combine field operations with AI call handling and online booking.

Pick Fieldified if…

It suits contractors and service businesses such as HVAC, plumbing, electrical and cleaning companies that need scheduling, dispatch and customer management. Field teams needing mobile job details and offline work may also find its apps relevant.

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