BookingLive
BookingLive is an enterprise appointment scheduling platform for bookings, appointments, and customers.
What BookingLive is
BookingLive is an enterprise appointment scheduling platform for bookings, appointments, and customers. It supports meeting rooms, events, courses, classes, activities, and experiences, with booking pages, two-way calendar sync, group bookings, reminders, and payment collection. The admin app manages bookings, customer records, availability, registers, and reports, with more than 300 configurable settings. Customers can view and reschedule appointments and download their data, attachments, and notifications through My Account. BookingLive lists more than 30 payment gateways, full or partial deposits, and childcare vouchers. Integrations include WordPress, Stripe, Microsoft Outlook, Zoom, Microsoft Dynamics, and Zapier, while its API can connect calendars, POS systems, payment gateways, and CRMs. Plans include a free Start tier for 25 bookings monthly, Grow at £11.99 per month for 100, and Professional at £35.99 per month for 500. Enterprise covers 500+ bookings with price not listed. Hosting tiers carry separate annual prices.
Good
- Free plan allows 25 bookings monthly
- Supports two-way calendar synchronization
- Offers group bookings and automated reminders
- Lists more than 30 payment gateways
- Provides API and named integrations
Watch out
- Minimum enterprise contract is two years
- Virtual queuing is mandatory at 1,000 concurrent bookings
- Higher hosting tiers carry annual charges
Who it suits
It suits organizations handling appointments, activities, courses, events, or experiences. BookingLive lists government organizations, NHS trusts, and large corporates among its typical clients.
Verdict
BookingLive combines customer booking tools, administration, payments, and integrations for varied appointment and event programs. Its free and paid plans cover smaller volumes, while enterprise use brings contract and hosting requirements.
Plans and prices
From BookingLive's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Start | Free | 25 bookings per month · billed monthly |
| Grow | £11.99 a month | 100 bookings per month · billed monthly |
| Professional | £35.99 a month | 500 bookings per month · billed monthly |
| White label | £1,500 a year | Branded booking system and emails · own domain and email address · SSL certificate · calendar add feature · CMS access · £1,500 / year |
| Extensions | £3,750 a year | 30+ tool integrations · JSON feed and webhooks · SSO · Enterprise API · Zapier · £3,750 / year |
| Tier 1 hosting | £7,500 a year | Large shared AWS instance · priority telephone support · dedicated account manager · mandatory above 12,000 bookings/year or for hosted websites · £7,500 / year |
| Enterprise | £7,500 a year | Entry-level basic hosting: maximum 12,000 bookings per year · £7,500 PER YEAR; minimum contract duration 2 years |
| Enterprise implementation and support | £7,500 a year | Includes booking-software implementation and support · £7,500 per year |
| Virtual queuing | £7,500 a year | Virtual waiting room · queue slots and live waiting times · mandatory above 1,000 concurrent bookings · £7,500 / year |
| Tier 2 hosting | £22,500 a year | Dedicated AWS instance · Tier 1 benefits · optional staging UAT and SLA · mandatory above 50,000 bookings/year or 1,000 concurrent requests · £22,500 / year |
| Tier 3 hosting | £36,500 a year | Multi-region dedicated AWS instance · autoscaling · 99.9% uptime guarantee · mandatory above 250,000 bookings/year or 5,000 concurrent requests · £36,500 / year |
| Tier 4 hosting | £60,000 a year | Tier 3 benefits · RAID · SLA credits · autoscaling · 99.9% uptime guarantee · mandatory above 1 million bookings/year or 25,000 concurrent requests · £60,000 / year |
| Tier 5+ hosting | Priced on request | Bespoke larger-stack tier · POA |
| Basic hosting | Priced on request | Shared AWS instance · maximum 12,000 bookings per year · Included with entry-level pricing |
The facts
Each one read from BookingLive's own pages, with the date it was checked.
What it does
- Administration
- The admin app manages bookings and customers, calendar availability, daily registers and reports, and offers more than 300 configurable settings.checked 11 Oct 2026
- API
- The API uses a proprietary hashstring authentication method and returns JSON from documented calls such as starting orders and retrieving order details.checked 15 Oct 2026
- Automated reminders
- Yeschecked 20 Sep 2026
- Booking pages
- Yeschecked 20 Sep 2026
- Booking types
- The platform supports appointments, meeting rooms, events, courses, classes, activities and experiences.checked 11 Oct 2026
- Calendar sync
- two-waychecked 20 Sep 2026
- Calendar synchronization
- Bookings can synchronize with Google, iCal and Microsoft Outlook calendars.checked 15 Oct 2026
- Customer account
- The MyAccount area lets customers view and amend bookings, rebook, update details, download information and submit feedback.checked 15 Oct 2026
- Customer accounts
- Customers can use the My Account app to view and reschedule upcoming appointments and download their data, attachments and notifications.checked 11 Oct 2026
- Customer footprint
- LinkedIn says BookingLive is used by more than 700 organisations across over 45 countries.checked 15 Oct 2026
- Customisation
- The platform exposes more than 300 settings for configuring appointment journeys and administration.checked 15 Oct 2026
- Data protection
- The customer MyAccount is described as GDPR compliant, and the platform uses SSL for data transmission.checked 15 Oct 2026
- Documentation depth
- The helpdesk lists 96 release-note articles, 20 API articles, product and event guides, finance, reporting, SSO, JSON-feed and Zapier documentation.checked 15 Oct 2026
- Fees and contract
- BookingLive says the Enterprise Platform has no additional transaction fees, although payment gateways or merchant banks may charge fees, and the minimum contract is two years.checked 11 Oct 2026
- Group booking
- Yeschecked 20 Sep 2026
- Integrations
- Documented integrations include WordPress, Stripe, Outlook, Zoom, Microsoft Dynamics and Zapier.checked 15 Oct 2026
- Intended customers
- BookingLive says its typical clients include central and local government, NHS trusts and large corporates, and lists use cases such as activities, courses, events and appointments.checked 11 Oct 2026
- Limit: integrations
- A Capterra reviewer said integration options were limited, specifically mentioning Dynamics CRM.checked 15 Oct 2026
- Limit: product rough edges
- A Capterra reviewer reported frustrating aspects and said enhancements were still needed in future releases.checked 15 Oct 2026
The company
- Company headquarters
- LinkedIn lists headquarters at The Maltings, East Tyndall Street, Cardiff, Glamorgan CF24 5EA, United Kingdom.checked 15 Oct 2026
- Company history
- BookingLive says it has supported organisations since 2009 and lists Bristol, England as its office location.checked 11 Oct 2026
- Company size
- LinkedIn lists BookingLive as a privately held software-development company with 11–50 employees.checked 15 Oct 2026
- Founded
- LinkedIn lists BookingLive as founded in 2014, while the company’s About page says it has supported organisations since 2009.checked 15 Oct 2026
Money
- Free plan
- Yeschecked 20 Sep 2026
Alternatives to BookingLive
- 1
Eventbrite
Free planAndroidiOSWebAPI9.0From $15 a month - 2
Zoho Backstage
Free planAndroidiOSWebAPI9.0From ₹7,900 a month - 3
Humanitix
Free planAndroidiOSWebAPI8.9$1 one-time - 4
Eventzilla
Free planAndroidiOSWebAPI8.9From $49 a month - 5
EventCreate
Free planAndroidiOSWeb8.9From $5 a month - 6
RegFox
Free planAndroidiOSWebAPI8.9From $499 a month