Bicom Systems SIP Monitoring (sipMON)
Bicom Systems SIP Monitoring (sipMON) is a SIP and RTP packet sniffer designed for IT service providers and use with PBXware.
What Bicom Systems SIP Monitoring (sipMON) is
Bicom Systems SIP Monitoring (sipMON) is a SIP and RTP packet sniffer designed for IT service providers and use with PBXware. It analyzes jitter, delay variation, and packet loss, then predicts call quality on the MOS scale. Configurable alerts can flag call-quality problems, and the software tracks calls and stores CDR records in a database that the product page says supports ODBC. Records can include call duration, codec, caller details, SIP agent, last SIP response, RTP source addresses, MOS, and delay and loss distributions. Signaling and RTP packets can be saved as individual PCAP files for analysis or export. sipMON can also record calls, decode speech, play it in the GUI, or save it as WAV. G.711 alaw and ulaw are listed, with commercial plugins for G.729a, G.723, iLBC, Speex, and GSM. The product is paid, with pricing on request, and listed for Linux and self-hosted deployment. Ongoing-call monitoring is marked beta and requires the latest sipMON with its TCP manager port enabled.
Good
- Tracks jitter, delay variation, and packet loss.
- Predicts call quality using the MOS scale.
- Saves signaling and RTP packets as PCAP files.
- Stores call records in an ODBC-supporting database.
- Can record calls and save audio as WAV.
Watch out
- Pricing is available on request.
- Ongoing-call monitoring is marked beta.
- Live monitoring requires the TCP manager port enabled.
- Commercial plugins are listed for several codecs.
Who it suits
sipMON suits IT service providers that monitor SIP and RTP call quality, particularly those using PBXware. Its Linux and self-hosted listing is relevant to teams planning that deployment approach.
Verdict
sipMON combines call-quality metrics, alerts, call records, and packet capture for SIP and RTP monitoring. Note that live-call monitoring is beta and that pricing must be requested.
The facts
Each one read from Bicom Systems SIP Monitoring (sipMON)'s own pages, with the date it was checked.
What it does
- Alerts
- It provides a configurable alert system for rapid response to call quality issues.checked 4 Oct 2026
- Call capacity
- The maker says sipMON is a C++ program designed to handle thousands of simultaneous calls.checked 8 Oct 2026
- Call quality
- It analyzes jitter, delay variation and packet loss, and predicts call quality on a MOS scale.checked 8 Oct 2026
- Call quality details
- CDRs include call duration, codec, caller details, SIP agent, last SIP response, RTP source addresses, MOS, delay and loss distributions, and WAV or PCAP download commands.checked 4 Oct 2026
- Call recording
- sipMON can record calls, decode speech, play it in the GUI, or save it as WAV; the page lists G.711 alaw/ulaw and commercial plugins for G.729a, G.723, iLBC, Speex, and GSM.checked 4 Oct 2026
- Call recordings
- It can record PBXware calls, decode and play speech in the sipMON GUI, or save audio as WAV.checked 8 Oct 2026
- Call records
- It tracks calls, saves CDR records to a database, and archives SIP or RTP signaling.checked 8 Oct 2026
- Capture files
- SIP signaling and RTP packets can be saved to individual PCAP files for analysis or export.checked 4 Oct 2026
- Deployment resource
- The sipMON brochure lists a dedicated host server as a resource requirement.checked 4 Oct 2026
- Live calls
- Real-time monitoring of ongoing calls is marked beta and requires the latest sipMON with the TCP manager port enabled.checked 8 Oct 2026
- Monitoring
- It monitors and troubleshoots VoIP call quality and offers a configurable alert system for rapid response.checked 8 Oct 2026
- Purpose
- sipMON is a network packet sniffer for SIP and RTP VoIP, designed to work with Bicom Systems PBXware.checked 8 Oct 2026
- Scale
- The product page describes sipMON as a C++ program designed to handle thousands of simultaneous calls.checked 4 Oct 2026
- Storage and database
- Each call is saved to a database supporting ODBC, while SIP and RTP packets are saved in individual PCAP files.checked 8 Oct 2026
- Support
- Bicom Systems directs customers to documentation, downloads, demo systems, and account-based support engineers.checked 4 Oct 2026
- Supported codecs
- The page lists G.711 alaw/ulaw and says commercial plugins support G.729a, G.723, iLBC, Speex and GSM.checked 8 Oct 2026
- Target users
- The maker describes sipMON as a tool for ITSPs.checked 8 Oct 2026
The company
- Company history
- Bicom Systems says it has been working in unified communications since 2003 and launched PBXware in September 2004.checked 8 Oct 2026
- Company locations
- Bicom Systems lists offices in the United States, United Kingdom, France, Canada, South Africa and Italy.checked 8 Oct 2026
- Headquarters
- The about page lists several offices rather than identifying one headquarters; its USA office address is 2719 Hollywood Blvd B-128, Hollywood, Florida 33020-4821.checked 4 Oct 2026
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