Bicom Systems SIP Monitoring (sipMON)
5.4#16 in voip monitoring softwareLinuxSelf-hosted
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| Fact | Bicom Systems SIP Monitoring (sipMON) | Telchemy SQmediator |
|---|---|---|
| Alerts | It provides a configurable alert system for rapid response to call quality issues. | Users can configure metric thresholds that trigger dashboard alerts, email alerts, and SNMP traps. |
| Headquarters | The about page lists several offices rather than identifying one headquarters; its USA office address is 2719 Hollywood Blvd B-128, Hollywood, Florida 33020-4821. | Alpharetta, Georgia, USA |
| Purpose | sipMON is a network packet sniffer for SIP and RTP VoIP, designed to work with Bicom Systems PBXware. | SQmediator monitors and troubleshoots VoIP, video, and data service performance in real time. |
| Scale | The product page describes sipMON as a C++ program designed to handle thousands of simultaneous calls. | Its multitenant architecture can manage thousands of customers and sites and millions of end users from one application and database. |
| Support | Bicom Systems directs customers to documentation, downloads, demo systems, and account-based support engineers. | Telchemy offers customer-portal support tickets, support by contact form or phone, and optional web-based or on-site training. |
No prices published.
sipMON suits IT service providers that monitor SIP and RTP call quality, particularly those using PBXware. Its Linux and self-hosted listing is relevant to teams planning that deployment approach.
SQmediator suits enterprise, government, and service-provider teams that need to monitor service quality across many customers or sites. It is also relevant to teams seeking both passive monitoring and simulated service tests.