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Bicom Systems SIP Monitoring (sipMON) vs Telchemy SQmediator

What both publish

FactBicom Systems SIP Monitoring (sipMON)Telchemy SQmediator
AlertsIt provides a configurable alert system for rapid response to call quality issues.Users can configure metric thresholds that trigger dashboard alerts, email alerts, and SNMP traps.
HeadquartersThe about page lists several offices rather than identifying one headquarters; its USA office address is 2719 Hollywood Blvd B-128, Hollywood, Florida 33020-4821.Alpharetta, Georgia, USA
PurposesipMON is a network packet sniffer for SIP and RTP VoIP, designed to work with Bicom Systems PBXware.SQmediator monitors and troubleshoots VoIP, video, and data service performance in real time.
ScaleThe product page describes sipMON as a C++ program designed to handle thousands of simultaneous calls.Its multitenant architecture can manage thousands of customers and sites and millions of end users from one application and database.
SupportBicom Systems directs customers to documentation, downloads, demo systems, and account-based support engineers.Telchemy offers customer-portal support tickets, support by contact form or phone, and optional web-based or on-site training.

Bicom Systems SIP Monitoring (sipMON) plans

No prices published.

Telchemy SQmediator plans

  • Business EditionPriced on request
  • Enterprise EditionPriced on request
  • Service Provider EditionPriced on request
  • Small Business EditionPriced on request
  • Small Service Provider EditionPriced on request

Pick Bicom Systems SIP Monitoring (sipMON) if…

sipMON suits IT service providers that monitor SIP and RTP call quality, particularly those using PBXware. Its Linux and self-hosted listing is relevant to teams planning that deployment approach.

Pick Telchemy SQmediator if…

SQmediator suits enterprise, government, and service-provider teams that need to monitor service quality across many customers or sites. It is also relevant to teams seeking both passive monitoring and simulated service tests.

Charts they share