Benefitsolver

What Benefitsolver is

Benefitsolver is Businessolver’s benefits administration and engagement platform for year-round benefits experiences. It can be configured for new hires, active employees, and retirees, with tools for enrollment and eligibility, retiree administration, COBRA and direct bill administration, payroll, billing, verification, reporting, and consumer-directed healthcare. Compliance capabilities include ACA tracking, QMCSO administration, COBRA requirements, Transparency in Coverage compliance, and WCAG accessibility. The MyChoice Benefits App lets employees view plan details, enroll, upload documents, manage claims, submit reimbursements, and receive employer messages and tasks. Sofia, a machine-learning virtual benefits assistant, is available by phone or chat 24/7. The platform also includes decision support, benefits communications, and instant verification using optical character recognition. It transfers employee elections and related information to carriers and third-party platforms automatically. Benefitsolver is available on Android, iOS, and the web. Businessolver says it is HITRUST certified and describes security and compliance work including SOC 1 and SOC 2 testing, HIPAA reviews, penetration testing, and vulnerability scanning. Pricing is available by contacting sales; no free plan is listed.