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Bella

Place
#21 of 29
Score
6.3
Bella's website

The facts below are what the maker publishes about Bella, checked and dated. Our editors have not written about it yet.

Plans and prices

From Bella's own pricing page, checked 8 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Reviews Only$39 a month1 location · 200 SMS/mo · $39/mo; $390/yr (save $78)
Reputation Pro$79 a month1 location · 500 SMS/mo · $79/mo; $790/yr (save $158)
Bella Lookbook$99 a monthTokenized one-use preview link per booking · $99/mo
Anna Jo Starter$129 a month1 location · 1,000 SMS/mo · $129/mo
Customer Recovery$149 a monthUp to 3 locations · 1,500 SMS/mo · $149/mo; $1,490/yr (save $298)
Pro$299 a monthUp to 5 locations · 3,000 SMS/mo · 60 voice min · $299/mo; $2,990/yr (save $598)
Joanna AI Voice + Anna Jo SMS$399 a month500 voice minutes/mo · 1,000 SMS/mo · $399/mo
Studio$599 a monthUp to 10 locations · 10,000 SMS/mo · 240 voice min · $599/mo; $5,990/yr (save $1,198)
Joanna AI Voice — Heavy$599 a month1,500 voice minutes/mo · 2,000 booking SMS/mo · $599/mo
Enterprise$1,299 a monthManaged implementation · Custom workflow review · $1,299/mo

The facts

Each one read from Bella's own pages, with the date it was checked.

What it does

Audience
Bella says it is built for salons and multi-location operators.checked 8 Oct 2026
Integrations
The pricing page says Joanna books directly into Zenoti or SalonUltimate; it also lists QBO handoff, Plaid-ready controls, and Google Ads visibility and attribution.checked 8 Oct 2026
Lookbook privacy
Bella says Lookbook uses OpenAI zero-data-retention processing, deletes selfies within 24 hours, and provides BIPA-compliant disclosure for Illinois residents.checked 8 Oct 2026
Product
Bella describes itself as a tenant-ready salon operating app for reviews, internal recovery, SMS booking, missed-call voice AI, capacity campaigns, QBO review, Google Ads planning, Lookbook, and compliance workflows.checked 8 Oct 2026
Review routing
Bella keeps 1–3 star feedback internal for manager recovery and sends 4–5 star guests to the location’s Google review page.checked 8 Oct 2026
SMS booking
Anna Jo provides booking help, confirmations, review links, recovery messages, and follow-up by text without requiring guests to log in.checked 8 Oct 2026
SMS safeguards
The pricing page describes TCPA-compliant SMS infrastructure, while Joanna’s listed opt-out handling follows CTIA and TCPA.checked 8 Oct 2026
Support
The home page lists community support for Reviews Only and business-hours support for Reputation Pro and Customer Recovery.checked 8 Oct 2026
Tenant data
Bella lists multi-tenant data isolation among the features shared across every tier.checked 8 Oct 2026
Usage limits
Bella says it notifies customers at 100% usage, pauses at 150% to request approval, and hard-caps at 200%.checked 8 Oct 2026
Voice booking
Joanna answers missed calls, collects booking details, sends confirmations, and routes guests to staff when a human should step in.checked 8 Oct 2026

Money

Billing model
Bella says plans are priced per location with no per-stylist seat fees, and annual billing saves two months.checked 8 Oct 2026

The company

Headquarters
Slidell, Louisiana, United Stateschecked 23 Sep 2026
Maker background
Bella says it was built by operators of five salons across Louisiana, Mississippi, and Texas.checked 8 Oct 2026

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