Autessa Sales Chatbot

What Autessa Sales Chatbot is

Autessa Sales Chatbot is a web sales assistant that answers product questions, takes orders, and qualifies leads. It uses a company’s catalog and documentation to address features, pricing, and availability. When a buyer is ready, it can place an order in the conversation. For larger opportunities, it gathers relevant details and sends a qualified lead with context to the sales team. Teams can supply PDFs, PowerPoints, Excel sheets, Markdown, Word documents, or a documentation URL. Answers are based on those materials and cite the documents used. The same agent can appear on a website, by phone, through text messages, and inside Slack. Conversations can include images and audio, including phone calls. Autessa logs and evaluates conversations for groundedness, task completeness, argument faithfulness, and efficiency. Customers can choose a model, and Autessa says private models can be deployed in the customer’s environment for sensitive or regulated data. Sensitive actions may require human approval. Pricing starts at $500/mo; there is no free plan.