AnySupport Desktop Edition
The facts below are what the maker publishes about AnySupport Desktop Edition, checked and dated. Our editors have not written about it yet.
Plans and prices
From AnySupport Desktop Edition's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | — | 3 GB file transfer · 3 concurrent customers per agent |
| Premium | — | 10 concurrent customers per agent |
| Enterprise | — | 10 concurrent customers per agent |
| All In One | — | 10 concurrent customers per agent |
The facts
Each one read from AnySupport Desktop Edition's own pages, with the date it was checked.
What it does
- Access mode
- attendedchecked 20 Sep 2026
- Administration
- Administrators can manage agent accounts and review session logs, statistics, and reports.checked 11 Oct 2026
- Customer consent
- Remote control starts only after the customer approves it, and each session uses a randomly generated, single-use access code.checked 11 Oct 2026
- File transfer
- The product supports two-way file transfer, and the product page describes it as having no size limit.checked 11 Oct 2026
- Intended users
- The maker describes the edition for organizations including contact centers, IT support teams, finance and public-sector organizations, and software companies.checked 11 Oct 2026
- Limits
- Remote control on iOS and some mobile devices may be restricted by operating-system security policies; support may use screen sharing and drawing instead.checked 11 Oct 2026
- Multi-session support
- One agent can monitor and support up to 10 customer PCs at once.checked 11 Oct 2026
- Purpose
- AnySupport Desktop Edition lets support agents view and remotely control a customer's PC in real time.checked 11 Oct 2026
- Security
- The maker says screen data is encrypted with AES-256 and customer and session information with SSL.checked 11 Oct 2026
- Session recording
- Yeschecked 20 Sep 2026
- Session tools
- Features include screen recording, live chat, and automatic reconnection after the customer's PC reboots.checked 11 Oct 2026
- Support
- The customer center lists business-day support hours of 9:00 AM to 6:00 PM and provides phone and email contact details.checked 11 Oct 2026
- Supported systems
- The maker lists Windows and macOS downloads for agent and customer PC programs, plus Android and iOS apps for customer mobile support.checked 11 Oct 2026
Money
- Free plan
- Nochecked 20 Sep 2026
- Trial
- The maker offers a 15-day free trial without requiring a credit card.checked 11 Oct 2026
Where it runs
- Managed devices
- 3checked 20 Sep 2026
- Mobile apps
- Yeschecked 20 Sep 2026
- Supported platforms
- Windows,macOS,Android,iOS,web browserschecked 20 Sep 2026
Alternatives to AnySupport Desktop Edition
- 1
DWService
Free planOpen sourceAndroidiOSWebAPI9.2From $40 a year - 2
ManageEngine Remote Access Plus
Free planAndroidiOSWebAPI9.0From $75 a year - 3
Zoho Assist
Free planAndroidiOSWebLinux8.9From $10 a month - 4
HopToDesk
Free planAndroidiOSLinuxmacOS8.8From $159 a year - 5
ThinLinc
Free planAndroidiOSWebLinux8.7From $103 a year - 6
TeamViewer Remote
Free planAndroidiOSWebLinux8.5Free plan