Ameyo Engage

Place

#74 of 122

Chart

Score

6.5

The facts below are what the maker publishes about Ameyo Engage, checked and dated. Our editors have not written about it yet.

Plans and prices

From Ameyo Engage's own pricing page, checked 22 Sep 2026.

Plan	Price	What it gives you
XPrime	—	Voice channel · Digital channels · Powerful dialers · Call routing · Voice blaster · Standard CRM integration
XPro	—	Voice channel · Digital channels · Powerful dialers · Smart universal routing · Standard and in-house CRM integration · Automated quality management
XTRM	—	Voice channel · Digital channels · Powerful dialers · Smart universal routing · Standard and in-house CRM integration · Automated quality monitoring
Ameyo Engage	Priced on request	Pricing by request; the product page offers a demo

Each one read from Ameyo Engage's own pages, with the date it was checked.

Agent tools: Agent tools include a knowledge base, lead prioritization, and a single view of customer interactions.checked 11 Oct 2026
Audience: Ameyo describes Engage as a cloud contact center software that grows with a business and supports customer journeys.checked 11 Oct 2026
Dialers: Its auto dialer supports Progressive, Preview, and Predictive dialing.checked 11 Oct 2026
Digital channel scope: omnichannelchecked 22 Sep 2026
Inbound calling: Yeschecked 22 Sep 2026
Integrations: The features page names Sugar CRM, Freshdesk, Zoho, and Zendesk integrations.checked 11 Oct 2026
IVR builder: Yeschecked 22 Sep 2026
Monitoring: Supervisors can monitor live conversations and use dashboards tracking metrics such as Average Handle Time and First Call Resolution.checked 11 Oct 2026
Outbound dialer: Yeschecked 22 Sep 2026
Product: Ameyo Engage is a cloud based contact center for inbound and outbound customer calls.checked 11 Oct 2026
Routing: Routing features include IVR, skill based routing, automatic call distribution, and forwarding calls to phones.checked 11 Oct 2026
Security certifications: The Engage page states that its cloud environment is PCI DSS compliant and that Ameyo is ISO 27001 and ISO/IEC 27018 certified.checked 11 Oct 2026
Support: The product page states that Ameyo provides 24 hour global support.checked 11 Oct 2026

Browser calling: WebRTC enables voice communication between an agent’s browser and the call server.checked 11 Oct 2026

Company: Ameyo’s About Us page redirects to Exotel’s site, whose company page says its founders started Exotel in 2011.checked 11 Oct 2026
Headquarters: Gurugram, Indiachecked 28 Sep 2026