Alibaba Cloud Short Message Service
The facts below are what the maker publishes about Alibaba Cloud Short Message Service, checked and dated. Our editors have not written about it yet.
Plans and prices
From Alibaba Cloud Short Message Service's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| International SMS resource plan | Priced on request | Global Plus covers 200+ countries and regions · 30 calls per second per account · Non-refundable quota · Prepaid quota valid for 180 days |
| Pay-as-you-go | Priced on request | More than 200 countries and regions · 2,000 calls per second per account · Per message; rate varies by destination country or region |
The facts
Each one read from Alibaba Cloud Short Message Service's own pages, with the date it was checked.
What it does
- Activation requirements
- Activation requires account registration, identity verification and either balance top-up or purchase of a resource package.checked 15 Oct 2026
- API endpoint
- The documentation gives Singapore endpoint dysmsapi.ap-southeast-1.aliyuncs.com and links to regional endpoint lists.checked 15 Oct 2026
- API integration
- OpenAPI supports Alibaba Cloud accounts, RAM users and RAM roles, with RAM identities recommended for least-privilege operation.checked 15 Oct 2026
- Batch scale
- The product page says batch sending can target up to 500,000 phone numbers at once.checked 15 Oct 2026
- Callbacks
- Mobile-originated messages are available through callbacks but cannot be queried through the API or console.checked 15 Oct 2026
- Cloud compliance
- Alibaba Cloud's trust center lists CSA STAR, ISO 27001/27017/27018/27701, PCI DSS and SOC 1/2/3 reports among its global attestations.checked 15 Oct 2026
- Console analytics
- The console provides sending-task details, trend views, searchable records, delivery status and monthly standard/package billing information.checked 15 Oct 2026
- Destination compliance
- India requires DLT registration, Saudi Arabia requires sender-ID registration, and local long or short codes are recommended for the United States and Canada.checked 15 Oct 2026
- Documentation depth
- The documentation center contains product overview, scenarios, billing, console quick starts, API reference, SDK reference, specifications, FAQ and error-code sections.checked 15 Oct 2026
- Extensibility
- Developers may call SDKs or construct signed HTTP requests directly; Alibaba recommends SDKs because custom calls require implementing the signature algorithm.checked 15 Oct 2026
- Global delivery
- Alibaba Cloud says carrier-grade operations and real-time monitoring are designed to deliver messages globally within seconds.checked 15 Oct 2026
- Licence
- The reviewed product and developer pages describe a hosted commercial service and do not identify an open-source licence.checked 15 Oct 2026
- Limit: Capterra reviewer
- Capterra's review summary says commercial use can require more training and offer less user assistance than AWS.checked 15 Oct 2026
- Limit: Gartner reviewers
- Gartner's displayed dislikes mention high costs, difficulty finding Dutch documentation and discomfort storing data with Alibaba Cloud.checked 15 Oct 2026
- Limit: Trustpilot complaints
- Recent Trustpilot reviewers repeatedly report identity-verification/KYC demands, blocked access, difficult account deletion, unexpected charges and unresponsive support.checked 15 Oct 2026
- Log analysis
- An optional SMS log-analysis feature uses Alibaba Cloud Simple Log Service for near-real-time service-log queries.checked 15 Oct 2026
- Notifications
- Notification messages can cover maintenance, activation, price changes, orders, logistics, transactions and payments, with variables such as names and order numbers.checked 15 Oct 2026
- Per-number limit
- The getting-started guide states a maximum of 20 messages per phone number per day.checked 15 Oct 2026
- Praise: Capterra reviewer
- A Capterra reviewer described Alibaba Cloud as trustworthy and said the management helped them learn how to use it.checked 15 Oct 2026
- Praise: Gartner reviewers
- Gartner's displayed reviewer comments praise low cost and strong AI innovation.checked 15 Oct 2026
The company
- Company profile
- Crunchbase lists Alibaba Cloud headquarters in Hangzhou, Zhejiang, China, employee count of 5,001–10,000 and Alibaba Group as its funder.checked 15 Oct 2026
- Corporate ownership
- Alibaba Group's 2026 SEC subsidiary exhibit lists Alibaba Cloud Computing Ltd. and multiple Alibaba Cloud regional entities as consolidated subsidiaries.checked 15 Oct 2026
- Founded
- Gartner's company profile states Alibaba Cloud was founded in 2009 and is headquartered in Hangzhou, China.checked 15 Oct 2026
Where it runs
- Mobile app scope
- The Alibaba Cloud iOS/Android app can activate SMS, show quotas and statistics, buy resource plans and configure frequency/security settings, but cannot send texts or manage signatures/templates.checked 15 Oct 2026
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