Actiwell Lead and Sales CRM
Actiwell Lead and Sales CRM is a paid system for organizing gym sales and customer information from initial contact through follow-up, sales progress, and tr…
What Actiwell Lead and Sales CRM is
Actiwell Lead and Sales CRM is a paid system for organizing gym sales and customer information from initial contact through follow-up, sales progress, and transactions. Gym owners, operations managers, and sales teams can manage leads by owner, department, and pipeline in one CRM. Records may contain interaction, purchase, and booking history, plus package status. The system can identify duplicate customer data using a phone number or email. CRM connects with sales orders, payments, and reporting, so reports can use recorded transactions and sales activity. The wider Actiwell platform also covers membership and package management, e-contracts, class and personal-training booking, QR and biometric check-in, payment processing, analytics, and customer and staff mobile apps. It is available on the web and through an API. Plans start at 1,000,000 VND per month, with member limits and different ecosystem access by plan. An initial setup package is billed per system.
Good
- Lead assignment by owner, department, and pipeline
- Duplicate detection by phone number or email
- Interaction, purchase, and booking history
- Connected sales, payments, and reporting
- Web and API access
Watch out
- No free plan
- Starts at 1,000,000 VND per month
- Plans impose member limits
- Initial setup billed per system
Who it suits
It suits gym owners, operations managers, and sales teams that need shared lead, customer, and transaction records. It is also relevant to gyms wanting connected membership, booking, payment, and reporting tools.
Verdict
Actiwell Lead and Sales CRM brings gym lead handling, customer history, sales activity, and reporting into one operational system. Check the plan limits and setup charge against your gym’s membership size and implementation needs.
Plans and prices
From Actiwell Lead and Sales CRM's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Actiwell Basic | 1,000,000 VND a month | 100 members · Actiwell CMS (14 modules) · Member booking app · 1,000,000 VND / month |
| Actiwell Advance | 3,500,000 VND a month | 500 members · Full Actiwell CMS · Actiwell Business app · 3,500,000 VND / month |
| Initial setup package | Priced on request | Data onboarding · mPOS connection · AI camera integration · Data import · 5,000,000 VND / system |
| Actiwell Professional | 9,000,000 VND a month | 2,000 members · Full ecosystem access · Advanced coach app · 9,000,000 VND / month |
| Actiwell Ultimate | 15,000,000 VND a month | 5,000 members · Priority 24/7 support · Custom domain and branding · 15,000,000 VND / month |
The facts
Each one read from Actiwell Lead and Sales CRM's own pages, with the date it was checked.
What it does
- Customer history
- The CRM record can include interaction, purchase, and booking history, along with package status.checked 9 Oct 2026
- Data retention
- The privacy policy says data is kept during service use and for 90 days after account termination, then permanently deleted unless law requires longer retention.checked 9 Oct 2026
- Duplicate detection
- Actiwell says CRM flows can identify duplicate customer data by phone number or email.checked 9 Oct 2026
- Export and portability
- The terms give users the right to export their data, and the privacy policy lists a right to receive personal data in a machine-readable format.checked 9 Oct 2026
- Integrations
- The privacy policy describes connections with Meta services including Facebook, Messenger, Instagram, Threads, Meta Ads Manager, and Catalog API, and says platform data is stored using Google Cloud Platform (Firebase).checked 9 Oct 2026
- Intended users
- The CRM page is aimed at gym owners, operations managers, and sales teams.checked 9 Oct 2026
- Lead management
- Leads can be managed by owner, department, and pipeline within a unified CRM.checked 9 Oct 2026
- Privacy
- Actiwell states that it does not sell personal data and that payment information is processed by a third-party gateway rather than stored on Actiwell systems.checked 9 Oct 2026
- Product purpose
- Actiwell's Lead and Sales CRM digitizes gym sales workflows and keeps customer information from first contact through follow-up, sales progress, and transactions in one operational context.checked 9 Oct 2026
- Sales and reporting
- The product connects CRM, sales orders, payments, and reporting, with reports drawing on recorded transactions and sales activity.checked 9 Oct 2026
- Security
- Actiwell says data is stored in ISO 27001-certified Google Cloud data centers and lists TLS 1.2+ encryption in transit, role-based access control, 24/7 monitoring, and periodic security audits.checked 9 Oct 2026
- Service scope
- The platform terms describe CRM, membership and package management, e-contracts, class and PT booking, QR and biometric check-in, payment processing, reporting, analytics, and customer and staff mobile apps.checked 9 Oct 2026
- Support
- The terms say users may request technical support within their service tier; the privacy policy says privacy requests are answered within five business days.checked 9 Oct 2026
The company
- Headquarters
- Hanoi, Vietnamchecked 28 Sep 2026
Alternatives to Actiwell Lead and Sales CRM
- 1
BuddyPT Fitness CRM
Free planAndroidiOSWebAPI7.9From $22 a month - 2
GymShakti
AndroidiOSWebAPI7.6From ₹3,299 a year - 3
LoopSpark
AndroidiOSWebAPI7.6From $10 a month - 4
MapleConnect
Free planWebAPI7.5From $199 a month - 5
TatvaCRM
Free planWebAPI7.3From $12 a month - 6
Smarfle
AndroidiOSWebAPI7.2From $19 a month