20 alternatives · from customer success analytics software

Alternatives to AccountLens

AccountLens gives B2B customer success teams a focused way to monitor account health. It combines product activity, feature adoption, and engagement trends into health scores, then highlights accounts falling below their historical engagement baseline. Teams can examine account-level adoption and funnels, connect events through a Segment webhook, and share password-protected, read-only dashboards. The open-source MIT codebase supports self-hosting, while managed Scale…

18.2

Bruin for Customer Success

Bruin for Customer Success uses customer data to help teams assess account health, churn risk, expansion opportunities, and renewal forecasts.

Free planOpen sourceWebAPIExtension

$0.01 usage-based

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27.5

GainTrace

GainTrace is customer success software for B2B SaaS teams.

Free planWebAPISelf-hosted

From $82 a month

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37.1

Muntri

Muntri is a revenue operations platform that brings marketing, sales, customer success, enablement, RevOps, and automation together around a shared record.

Free planiOSWebAPI

From $299 a month

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4
Dimension Labs
Dimension Labs connects customer conversations with business metrics to help teams investigate changes in those metrics.
Free planWebAPISelf-hosted
6.7From $999 a month
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5
CSI Pro
CSI Pro is a browser-based customer success tool for assessing renewal risk and preparing account materials.
Free planWeb
6.6$29 one-time
Visit
6
CSSignal
CSSignal is a web-based customer success intelligence platform that brings account health, stakeholder details, renewals, and churn analysis together.
Web
6.5From $129 a month
Visit
7
Successifier
Successifier connects customer data for SaaS teams, builds health scores, and surfaces growth opportunities and churn risks.
WebAPI
6.4From $79 a month
Visit
8
Custify
Custify is customer success software for B2B SaaS businesses and customer success managers.
WebAPI
6.3
Visit
9
CSHUBB
CSHUBB is a web-based customer success intelligence platform for managing accounts, revenue, pipeline, playbooks, success plans, AI tools, and alerts in one workspace.
Web
6.2From ₹26,999 a month
Visit
10
SmartKarrot
SmartKarrot is a SaaS customer success platform for B2B organizations, built for teams managing onboarding, adoption, retention and revenue growth.
WebAPI
6.2From $15,000 a year
Visit
11
Chief
Chief connects business tools and knowledge to prepare work for B2B sales and customer success teams to review and approve.
Web
6.1From $150 a month
Visit
12
Vitally
Vitally is an AI-powered Customer Success workspace that brings customer data, teams, and customers into one platform.
WebAPI
6.0
Visit
13
fiit
fiit is an AI-native customer success workspace built for Salesforce.
Web
5.9From $399 a month
Visit
14
Skalin
Skalin is a customer success platform for B2B SaaS teams that brings customer information into one record and uses it to guide follow-up.
WebAPI
5.9
Visit
15
Hook
Hook is an AI machine-learning app for revenue teams that analyzes customer behavior and external sources to recommend next steps for each account.
WebAPI
5.8
Visit
16
ZapScale
ZapScale is a web-based customer success platform presented for growing B2B SaaS teams.
Web
5.8
Visit
17
ClientSuccess
ClientSuccess is a web-based customer success platform for managing relationships, reducing churn and growing customer revenue.
Web
5.7
Visit
18
Gainsight Customer Success
AndroidiOSWeb
5.7
Visit
19
Planhat
WebAPI
5.7
Visit
20
ChurnZero
Web
4.9
Visit

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