360dialog
360dialog provides access to the WhatsApp Business API, letting businesses connect their own software, CRM, or chatbot to WhatsApp messaging.
What 360dialog is
360dialog provides access to the WhatsApp Business API, letting businesses connect their own software, CRM, or chatbot to WhatsApp messaging. It is designed for direct API use by in-house teams; using it requires someone who can make HTTP requests and handle webhooks. Signup through sending a first message takes about 30 minutes, and a sandbox supports development without using credits. Documentation includes examples, working code, and guidance on error messages. Supported automation tools include Zapier, n8n, Make, Pipedream, Pabbly Connect, IFTTT, and Activepieces. Multi-webhook can send messages from one number to several tools, such as an automation platform, team inbox, and CRM. Plans are charged per number each month, with additional Meta messaging fees that vary by country and conversation type. Regular is $59 a month, Premium is $119 a month, and Scale is $299 a month. The Scale plan supports up to 1,000 messages per second; API access is for a single account.
Good
- Sandbox supports development without credits.
- Documentation includes examples and working code.
- Supports multiple automation tools.
- Multi-webhook sends messages to several tools.
- Regular includes 24/7 human support.
Watch out
- No free plan.
- Meta messaging fees are additional.
- Direct API use requires HTTP and webhook skills.
- API access is for a single account.
Who it suits
It suits businesses with in-house technical staff who can make HTTP requests and manage webhooks. Teams that want to connect WhatsApp messaging to their software, CRM, chatbot, or automation tools may find its integrations and multi-webhook support useful.
Verdict
360dialog offers direct WhatsApp Business API access with a sandbox, documentation, automation integrations, and multi-webhook support. Consider the per-number plan charge, additional Meta messaging fees, and technical requirements before choosing it.
Plans and prices
From 360dialog's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| REGULAR | €49 a month | 24/7 human support · <4 hour first response SLA · Zapier, Make and n8n integrations · per number per month |
| PREMIUM | €99 a month | Everything in Regular · <30 min first response SLA · business verification in 48h · Messaging MCP · Inbox, Sendout, Automation and Measurement add-ons · per number per month |
| SCALE | €500 a month | Everything in Premium · 30 day assessment · dedicated migration support · full funnel tracking with 360Pilot · up to 1000 messages per second · per number per month |
The facts
Each one read from 360dialog's own pages, with the date it was checked.
What it does
- Audience
- The API product is described as direct access for in-house teams, and the company says direct API use requires someone able to make HTTP requests and handle webhooks.checked 3 Oct 2026
- Documentation
- The product page describes API documentation with examples, working code samples, and clear error-message guidance.checked 3 Oct 2026
- Integrations
- The integrations page lists Zapier, n8n, Make, Pipedream, Pabbly Connect, IFTTT, and Activepieces as supported automation tools.checked 3 Oct 2026
- Limits
- The API pricing page says WhatsApp API access is for a single account, while its Scale plan supports up to 1000 messages per second.checked 3 Oct 2026
- Multi-webhook
- 360dialog says multiple tools, including an automation platform, team inbox, and CRM, can receive messages from the same number simultaneously using multi-webhook.checked 3 Oct 2026
- Product
- 360dialog provides access to the WhatsApp Business API so businesses can connect their own software, CRM, or chatbot to WhatsApp messaging.checked 3 Oct 2026
- Sandbox
- The API includes a testing sandbox for safe development without using credits.checked 3 Oct 2026
- Security and compliance
- The WhatsApp API pricing page describes the product as having Meta compliance built in, and the integrations page says numbers are onboarded on the official WhatsApp Business API.checked 3 Oct 2026
- Setup
- 360dialog says signup through the first message takes about 30 minutes.checked 3 Oct 2026
- Support
- The Regular plan includes 24/7 human support and a first-response SLA of under four hours.checked 3 Oct 2026
The company
- Company
- The legal imprint identifies the company as 360dialog GmbH and gives its address as Tölzer Straße 1, 82031 Grünwald, Germany.checked 3 Oct 2026
- Headquarters
- Grünwald, Germanychecked 23 Sep 2026
Money
- Usage costs
- Plans are charged per number per month, and Meta messaging fees are additional and vary by country and conversation type.checked 3 Oct 2026
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