360dialog
6.0#11 in rcs messaging platformsFrom €49 a monthWebAPI
Visit360dialog vs SMS.es Business Messenger
SMS.es Business Messenger
7.3#4 in rcs messaging platformsFrom €39 a monthFree planWebAPI
VisitWhat both publish
| Fact | 360dialog | SMS.es Business Messenger |
|---|---|---|
| Company | The legal imprint identifies the company as 360dialog GmbH and gives its address as Tölzer Straße 1, 82031 Grünwald, Germany. | SMS.es identifies itself as the commercial brand of G729 S.L. and describes its offering as a business messaging and CPaaS platform. |
| Integrations | The integrations page lists Zapier, n8n, Make, Pipedream, Pabbly Connect, IFTTT, and Activepieces as supported automation tools. | An RCS agent is created in Google's RCS console and connected to SMS.es Business Messenger using an Agent ID, region, and webhook URL. |
| Product | 360dialog provides access to the WhatsApp Business API so businesses can connect their own software, CRM, or chatbot to WhatsApp messaging. | SMS.es Business Messenger provides RCS Business Messaging through a REST API with OAuth2, campaign management, real-time webhooks, and automatic SMS fallback. |
| Support | The Regular plan includes 24/7 human support and a first-response SLA of under four hours. | The Inicio tier includes email support, while the Empresa tier includes priority email and chat support. |
360dialog plans
- REGULAR€49 a month
- PREMIUM€99 a month
- SCALE€500 a month
SMS.es Business Messenger plans
- InicioFree
- EmpresaFree
- SMS Starter€5, paid once
- RCS channel add-on€20 a month
- Conversacional€39 a month
- Omnicanal€79 a month
Pick 360dialog if…
It suits businesses with in-house technical staff who can make HTTP requests and manage webhooks. Teams that want to connect WhatsApp messaging to their software, CRM, chatbot, or automation tools may find its integrations and multi-webhook support useful.
Pick SMS.es Business Messenger if…
This service suits businesses sending promotional, transactional, OTP, or mixed RCS campaigns through an API or web interface. It is most relevant where teams can manage opt-in and carrier approval before public launch.