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Zendesk Guide vs Zoomin

What both publish

FactZendesk GuideZoomin
Content analyticsYesYes
IntegrationsZendesk Marketplace lists more than 1,200 apps, connectors, themes and partners.Zoomin describes its integrations as out-of-the-box connections that bring technical content where users are.
Publishing audiencebothboth

Zendesk Guide plans

  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month

Zoomin plans

No prices published.

Pick Zendesk Guide if…

It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.

Pick Zoomin if…

You want what its maker publishes above — check its page for the details.

Charts they share