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Wiki.js vs Zendesk Guide

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Wiki.js

7.5#34 in knowledge base softwareFree plan
Free planWebAPILinuxmacOS
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What both publish

FactWiki.jsZendesk Guide
Custom domainYesYes
Free planYesNo
IntegrationsWiki.js lists more than 50 integrations for authentication, logging, rendering, search, and storage.Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners.
Publishing audiencebothboth

Wiki.js plans

  • Free foreverFree

Zendesk Guide plans

  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month

Pick Wiki.js if…

Wiki.js suits people and teams who want to host and manage a documentation knowledge base. Its authentication and page-rule options support controlled access across groups and pages.

Pick Zendesk Guide if…

It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.

Charts they share