WA Desk
6.5#22 in whatsapp customer service softwareFrom ₹1,499 a monthAndroidiOSWeb
VisitWA Desk vs Whelp
What both publish
| Fact | WA Desk | Whelp |
|---|---|---|
| Channels | The unified inbox supports WhatsApp Business, email or Gmail, Telegram, and two-way SMS via Twilio or another provider. | The site lists WhatsApp, live chat, SMS and voice through Twilio, email, Instagram, Facebook Messenger, Telegram, LINE and Viber. |
| Headquarters | Noida, Uttar Pradesh, India | New York, United States |
| Product | WA Desk is a WhatsApp-first customer-support helpdesk that turns conversations into tickets for teams to manage together. | Whelp describes itself as a conversational customer support platform combining AI with human support across customer channels. |
WA Desk plans
- Starter₹1,499 a month
- Growth₹3,499 a month
- EnterprisePriced on request
Whelp plans
- FreeFree
- Standard$29 a month
- Advanced$79 a month
- PremiumPriced on request
Pick WA Desk if…
WA Desk suits teams handling customer support over WhatsApp, including teams in ecommerce, healthcare, finance, real estate, education, or travel. Its shared inbox and ticket workflows are designed for multiple agents.
Pick Whelp if…
Whelp suits businesses of different sizes that need shared customer conversations across social, messaging, email or voice channels. It is also suitable for teams wanting AI-assisted handling with human handoff, browser access and mobile agent apps.